Question about HP LaserJet M5035 MFP Printer

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Have A M5035 MFP Getting a 30.01.34 Scanner Failure Replaced the whole scanner assbly and the formattor with new ones but still getting error dont seem like the scanner is getting any power scanner does not move or light up

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  • Anonymous Mar 22, 2014

    I turned it on and it said scanner failure. The scanner button is in the unlocked postion and i have turned it on and off several times

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The book says to replace the scanner control board 1st.
Problem can also be with the hard drive.

Posted on Mar 16, 2011

  • Tony Diaz
    Tony Diaz Nov 07, 2013

    Check the cable that goes to the back of the scanner down to the formatter board for damage. Parts that you will need to repalce will be the cable Q3726-60101 & the Copy Processor Board Q6005-67901 only if the SCB does not fix the problem.

  • Benjimen Sellers
    Benjimen Sellers Mar 05, 2014

    When you open the top of the scanner on the left side has a lock and unlock switch. Some people may have this locked and not know it. If it is locked just unlock it to free the scanner and restart. Hope this helped

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CPB part#: Q6005-67901

Have A M5035 MFP Getting a 30.01.34 Scanner - 5e310276-f103-4e4b-b804-08156ba222e8.jpg
Cable Q3726-60101

Posted on Nov 07, 2013

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