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I have compaq nx6310, i had issues with the os.once you touch a button it starts open other buttons and pages automatically. i tried restoring the system to earlier dates and the issue reduced. later on it statrd making some cracking noise and finally while i tried to format the system it started and formatted but while loading the new windows it jst hung the. now i cant access the old windows and this one iam formatting is just hanging in between. please what should i do?

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Hi das4real! These are the things to consider.

  • Operating system disk - Try to test your Installation CD to other computer. If it doesn't work then you need to replace the disk
  • Optical Drive (CD/DVD Drive) - If Installation disk works then try to clean your Optical drive lens as it may be having a hard time reading the disk. Your Optical drive is working since you're able to format and able to start the installation. Cleaning the drive lens may do the trick.
  • Hard Drive - If Installation CD and Optical drive is clean. Then the last thing you need is to replace the Hard Drive. You Hard Drive might need replacement due to some bad sectors and the installation couldn't write anything on the drive that causes to freeze during installation.
I hope this helps you.

Posted on Mar 15, 2011

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iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

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on Aug 05, 2011 | Computers & Internet

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Thank you for choosing Fixya. Try the procedure below:

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