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I put the disc in the drive follow the instructions then when it asks to plug the USB port in a few secounds after it says "inatallation unsuccessfully please help

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  • Sean Newham Mar 15, 2011

    What are you installing?

  • benlaverick Mar 17, 2011

    i tried that but whilst installing it asks to plug the USB in to continue installing.and when i do after it comes up with error 0x0007

  • benlaverick Apr 11, 2011


    once installing the device it asks to connect the USB port ( DJ i0) once i do this a little while later a error reading 0X0007




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Hello benlaverick
Do not plug the usb port before finishing full installation of the device .
The best way to get your device running is to delete the software ( if installed , check in Control Panel \ Programs ) , disconnect usb port ,reboot , install software / driver and reconnect usb port .
You should get a confirmation message of successfull installation and the device should run .
Make sure you have installed a compatible driver with your OS .
Best regards

Posted on Mar 15, 2011

  • fanaudi
    fanaudi Mar 17, 2011

    Yes benlaverick , I know but look , someone has just been helpt with my solution .
    I experienced the issue myself with a HP device and the solution was to ignore the CDs instructions and it worked . I don't know what you are trying to install but go to the Control Panel \ programs and look if the sofware appears there . If yes , delete it . Disconnect now the drive you are trying to install . Reboot . DO NOT CONNECT THE DRIVE YET . Install the driver / software . Connect the drive and wait . It should work , provided youn have installed the correct driver in function of your OS . Regards . fanaudi .

  • fanaudi
    fanaudi Mar 17, 2011

    Hi again benlaverick . Please let me know if you're still stuck with your issue . Error 0x0007
    is known as a driver issue . If you haven' t yet succeeded in installing your device , try with The Device manager . What does it say there ? Go for a driver update . Best Regards . fanaudi .


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