Question about Microsoft Windows 7 Ultimate for PC

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Dvd drive - Microsoft Windows 7 Ultimate for PC

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  • Cat Sandlin
    Cat Sandlin Mar 15, 2011

    Hi and welcome to FixYa!

    Please press the windows key on your keyboard , hold it down, and press R

    Type in devmgmt.msc and press enter

    If it asks to open, click yes.

    Then, you should see a list of devices installed on your computer..

    Double left click the cd dvd drive choice to expand it ... Then..

    right click on each listing inside the cd dvd section..

    And click uninstall.

    Once uninstalled. restart the computer, and test the cd drive..

    It should now be working in windows normal startup!!

    If it isn't working, then try this.

    Go to the link below.
    http://support.microsoft.com/gp/cd_dvd_d...

    on the page that comes up. click on the green run now box.
    It will start a file download ( this file is perfectly safe as its directly from Microsoft)

    Once you download the file, make sure to run the file..

    It will run a diagnostic program that will attempt to repair and fix your missing drive.

    Your question was very broad. I am assuming this is what you are in need of. If not, please message me and we will go from there!

    KittyTech!

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  • 89 Answers

Go to the company that made your hardware for that device, Toshiba, for
example,you go to their support site. They usually have lots of drivers to
download. Also, look at the software that came with your computer, the cd full of
drivers will have it on somewhere.Good luck!

Posted on Mar 15, 2011

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