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Cannot scan from HP 6500 E709n (No Scan Options). I'm on a Mac OS X 10.6.6. I lost my disc and maunal. And I recently had my Hard drive replaced. So this was lost in the process. Can I get a free download to reinstall?

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You can, and it's really easy!
Go to this site and download the software under drivers called "HP Officejet and Photosmart Full Feature Software and Drivers - Mac OS X v 10.6".
Unplug your all in one printer/scanner and install the program. Then plug the printer/scanner back in and it should work fine - you'll have all the options you had previously.

Posted on Mar 15, 2011

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When I try to scan on my HP Officejet 6500 Wireless it says "No Scan Options" on the little screen what should I do?


Do you have the full software installed on the computer, if available? You can get the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3795406& for supported OS versions. Select your OS and click Next. (The basic drivers will not support launching scans from the all-in-one.) I don't believe the buttons work with the Mac OS, unfortunately.

Can you launch a scan from the computer? Next check that the digital imaging monitor is running. The digital imaging monitor is only in the full featured software and listens for the button press. If yes, then you haven't set the destinations for the scan buttons in the software. Launch the HP Solution Center and go to Settings. Then set the Scan Settings > Button Settings > Front Panel Scan Buttons for Scan to E-mail and Scan to File.

I hope this helps.

Cindy Wells

Sep 08, 2011 | HP Officejet 6500 Wireless All-in-One...

2 Answers

HP Photosmart C3180 All-in-One printer, Scanner, Copier will not scan with Mac OS 10.4. The button flashes for a few seconds, then stops and nothing happens. No image appears on my computer screen.


All lot of those printers came with two separate driver's disc. Make sure that you are installing the correct for the mac and not windows. If you are you can go to the hp website and do a search on there website for the driver for mac operating system.

Apr 25, 2011 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Have a HP6500 which shows no scan options. Running Apple Mac computer. Copies perfectly. Help please?


pls. visit this page as it will ask you which HP 6500 printer you are having and choose it then it will show you a guide on how to scan using your HP printer.

http://h10025.www1.hp.com/ewfrf/wc/pfinder?tmp_product=HP+Officejet+6500+All-in-One+Printer&tmp_qt=scan+problem&submit.x=0&submit.y=0&cc=us&lc=en&dlc=en&product=59271&tmp_searchExperience=0

Mar 06, 2011 | HP Office Equipment & Supplies

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I have an HP 6500 E709n wireless all-in-one. When I scan, copy, or fax, I get a pair of vertical lines an inch or so from the left edge of the page, all the way from top to bottom. I have cleaned the...


Hi

If you are using a toner cartridge, try to replace the toner cartridge itself or the fuser drum have too much scratches and needs to be replace.

Feb 17, 2011 | Office Equipment & Supplies

1 Answer

I just bought a new HP Officejet 6500 Wireless All-in-One Printer - E709n. When I try to scan, it tells me I have no scan options. What do I do?


If you're using Vista, I had the same problem. To scan, go to MS Paint and choose "file" and "from scanner or camera" then save the file it scans. That worked well for me, as a go-around for Vista. Hope this helps! Lisa

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1 Answer

Lost the scan ability from my printer.


I have this problem most times that I upgrade OSX. I remove the printer in system preferences, download the latest drivers from HP and then re-install. It's working better than ever now with Snow Leopard.

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HP Officejet 6500 E709n- scanned pdf are too big


I am sorry you are having this problem. I had the same problem with this scanner and mac as well. I I finally gave up and bought a Pc and that fixed the problem.

I even had a mac pro come out and he counldn't fix the problem. If you have a separate device (fax) you may want to purchase efax and send yourself a fax. It will come a .pdf which works.

It's a total pain and cause me to resort to buying a pc because I was losing business.

louis

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The dreaded question mark???


It sounds as if your hard drive is damaged and is not mounting. As you are running OS 9 I suggest using Norton Systemworks and run it's disc repair facility Disc Doctor. This will make repairs to the hard drive to allow it to mount. (Unless the disc is too badly damaged). If this is the case you will need to replace the hard drive and re-install all your system and applications. If you haven't backed up your info, the damaged disc can be scanned and your files saved by a computer repair shop.

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