Question about Avaya 4412D Corded Phone

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I run the tech support dept at a small company. We use Avaya 4412d+ phones. How can I program the phones so that whenever we get a tech support call, it rings on everyone's desk until someone answers the call? Also, is there a way that I can program the phones so callers don't have to wait 30 minutes in the queue until a tech support person picks up the support line?

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Which system is this on? Could be Merlin Magix or Avaya IP Office.

Posted on Apr 03, 2011

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Posted on Jan 02, 2017

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1 Answer

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Assuming that you have a Merlin Magix and not an IP Office. You will need to do this on a 4424LD+, not the 4412, though.

Changing time on a Merlin Magix/Legend.

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You cannot change the time from a 4412. Toyu do this you need a 4424LD+. Do you have one?

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1 Answer

Need to change date on phone system to reflect correct time


OR, you could go to the programming phone and program it yourself.

1. Press Menu
2. Press System Program
3. Press Exit or Start
4. Press System
5. Press Time
6. Enter the date as: hhmm where hh = hours & mm = minutes
7. Press Enter
8. Press Exit or Back
9. Press Home or Exit

Mar 10, 2009 | Avaya 4412D Corded Phone

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Program a button for Direct Voice Mail


press speaker 00
press the button you want to program
press *56
Press the speaker button.

Label your button

Nov 14, 2008 | Avaya 4412D Corded Phone

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What sytem is this phone on? That model can be on 3 different models....

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