Question about Computers & Internet

1 Answer

Video and audio driver issues

Hello,

I am trying to repair a computer for a friend. The operation system was corrupt. I installed a new copy of XP. That worked fine. But, both the Audio and Video drivers are not right, alternatingly being listed as having problems, or not even being there, depending on where you look. I have tried installing the hyperion chipset package, nothing. It is integrated audio video. When I search it on google, I get lots of hits, but when I go to a sght, they don't seem to actually just have these drivers. I cannot find out any more about it, don't know other than the PM800 motherboard what I have, don't know if the chipset I need is a CT series, or what, and my system says it can't find the info, and the board does not say anymore, and of course the video/audio port/chips are generic. The generic VGA for windows, seems to work, but it is jerky and also says it is not installed. yet I CAN see what I am doing on the monitor. I am pulling my hair out getting the run around and have made no progress in many hours. :(

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 42 Answers

Goto device manager and click on the device properties.
Go to details tab and copy the Hardware ID and google it for drivers.

Alternatively U can use softwares like driver detective etc..

That automatically detect drivers...

Posted on Aug 02, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Serial ref WO01099133 VY1243000817 VOY64 Will not start up - contaiminated system 32\Drivers


spacer.gif How to troubleshoot Windows XP startup problems, spacer.gif spacer.gif spacer.gif
spacer.gif
splash_icon_quick_poll.gif CHECKLIST ib_right_arrow.gif How to troubleshoot Windows XP startup problems
One of the most common troubleshooting issues in Windows XP is the failure of a system to start up properly. These failures can be caused by a number of issues, including poorly written or malicious software, faulty device drivers, hardware incompatibilities, corrupt or missing system files and incorrect system configurations. Determining the source of the startup problem, and fixing it, is easier if you use a methodical, step-by-step approach.
If the system will not start in Normal Mode or Safe Mode
A Windows XP system that will not start in Normal or Safe Mode is not a good sign and may be the result of corrupt or missing system files, a corrupt registry, hardware drivers or failed services. Your first step is to press F8 during Startup and select the Last Known Good Configuration option from the Windows Advanced Options Menu. If Windows boots normally, check the event logs and hardware manager for clues as to what may have caused the failure. You may also want to check the Add/Remove Programs menu for any new applications that may have contributed to the failure.
If the Last Known Good Configuration fails, the next step is to start the Recovery Console by booting from the Windows XP Startup CD and pressing "R" to repair when the "Welcome to System Setup" screen appears, then press "C" to start the Recovery Console. The Recovery Console is a command line utility that can be used to identify and solve a number of issues in the event that Windows cannot start, including starting and stopping services and drivers. If you receive an error on startup stating that a system file is missing or corrupt, Recovery Console can be used to replace those files as well. For a list of available commands, simply type HELP at the command prompt. For more detailed information about the Recovery Console, check out Microsoft Knowledge Base article 307654.
If you are unable to determine if a driver or service is responsible for the startup failure, you should run the Checkdisk utility from the Recovery Console by typing CHKDSK at the command prompt. This utility scans your hard drive and checks for problems with the disk or file system, which may result in corrupt or missing system files. You should also check the system CMOS and BIOS settings for configuration errors or corrupt data. Note: CMOS and BIOS data corruption can occur as a result of a dead or weak internal battery. Check your motherboard documentation for details.
If you are still unable to determine the cause of startup failure at this point, you have the following options:
  1. Use System Restore to return your critical system files and some program files from a previous restore point. I've had mixed results with System Restore, but at this point, it is still worth a shot. System Restore can be activated from the Recovery Console. The advantage of using System Restore is that your personal files located in My Documents will not be overwritten or deleted. More information can be found in Microsoft Knowledge Base article 306084.
  2. Restore from a backup tape: While this method will recover your system, you will lose any data stored on your workstation that was created after the system was backed up. This method will also not help you identify the root cause of the startup failure, which may occur again.
  3. Perform an in-place upgrade (reinstallation): This process reinstalls the operating system but may result in data loss if not done correctly. The advantage is that it should return the workstation to a bootable state in which important files can be copied. Applications, service packs and system updates may need to be reinstalled for the system to function properly. For more information, see Microsoft Knowledge Base article 315341.
  4. Perform a parallel installation: A parallel installation involves creating a second Windows XP installation on the same workstation, either in a new folder or on a secondary (slaved) hard drive. The advantage of this approach is that it allows data to be recovered on the primary drive, assuming disk failure was not the cause of the startup issue. After any critical data is recovered, the original installation can be restored from backup source and updated with the new files.

Jul 30, 2008 | Evesham Computers & Internet

Tip

Boot problems and their possible causes & resolutions


Symptoms:
Black screen
"Invalid Partition Table"
"Error loading operating system"
"Missing operating system"


Cause:
Corrupt Master Boot Record (MBR)

Resolution:
Boot into Recovery Console and run "fixmbr" to repair the MBR

--

Symptoms:
"A disk read error occurred"
"NTLDR is missing"
"NTLDR is compressed"


Cause:
Corrupt boot sector

Resolution:
Boot into Recovery Console and run "fixboot" to repair the boot sector

--

Symptoms:
"BOOT.INI is missing or corrupt"
"Boot device inaccessible"
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll"


Cause:
BOOT.INI missing, corrupt or out of date as a partition has been inserted

Resolution:
Boot into Recovery Console and run "bootcfg /rebuild" to repair the BOOT.INI

--

Symptoms:
"Windows could not start not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM"


Cause:
Corrupt/missing system hive

Resolution:
1. Boot into Recovery Console and run "chkdsk C: /f" to check the system disk for errors and fix them, then reboot.
2. If the error continues and System Restore is enabled, copy the system hive from the last restore point into \WINDOWS\SYSTEM32\CONFIG
3. If the error continues, copy the system hive from \WINDOWS\REPAIR into \WINDOWS\SYSTEM32\CONFIG
4. If the error continues, perform a repair installation by booting from the Windows installation media


--

Symptoms:
"Windows could not start because of a computer disk hardware configuration problem.
Could not read from the selected boot disk, Check boot path and disk hardware."


Cause:
Boot volume (with Windows folder) is not accessible as defined in BOOT.INI

Resolution:
Check the boot volume is accessible

--

Symptoms:
Dual-boot 32-bit Windows and 64-bit Windows system reports "NTOSKRNL.EXE is corrupt" trying to boot into 64-bit Windows

Cause:
System volume contains an older boot loader than the boot volume requires - e.g. XP SP2 installed after XP x64

Resolution:
Copy NTDETECT.COM and NTLDR from XP x64 installation media to the root of the system volume

on May 03, 2010 | Computers & Internet

2 Answers

Dell dimension wont boot after power outage and stops half way through the boot page


Hello,

The problem is with the corrupted boot files .In my opinion you have one solution
Steps for solution

1. Download an operating system called ' Linux mint ' which can be installed in the pen drive having minimum 4 gb capacity . Using this operating system you can access the computer .

2. Copy the file and folders to an external storage device (external hard disk, pen drive etc..)

3. Reinstall the operating system ( XP,Vista ,Window 7,Ubuntu etc )

Hope you be successful

Mar 12, 2010 | Dell Dimension E521 PC Desktop

1 Answer

I am newly instal xp operating system in my pc


It looks as though that model of Compaq has the Realtek High Def audio chipset - try http://tinyurl.com/6f793u for a download from the realtek site - it appears as if that desktop originally had Vista installed on it from Compaq, so the Compaq driver is probably too new for the older XP operating system. Hope this helps!!!

May 10, 2009 | Computers & Internet

1 Answer

Need 873n recovery disk and XP operating system


You will have to buy windows xp from somewhere like best buy or circuit city. unless you have a friend who has a distributable copy. Other wise its illegal to use someone elses copy of xp. You may want totry to contact the manufacturere of your computer if it is newer and see if they will give you another cop(unlikely but hey worth a try). If you end up buying a new operating system I would go with windows vista if I were you.

Mar 26, 2009 | HP Media Center PC 873n (P9875A#ABA) PC...

3 Answers

Continuous start up loop


If that's so, use your operating system disc. Just use the REPAIR option, not the Install a fresh copy of the operating system. You don't have to worry because it will not remove your files saved in your harddisk. It will stay intact if you choose Repair. It will just repair the missing/corrupted file in your system.

Jan 16, 2009 | Gateway 504GR PC Desktop

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

1 Answer

I have a toshiba A205-S4617 Laptop which had Vista Home Premium . Now i have downgraded it to XP pro sp2 but i am getting some Audio problems. The music and movis playing at half the speed ...it sounds...


OK ! As far as I can tell, (hopefully) you have installed corrupted audio drivers for the laptop. Its an issue that I have come accross 1 month ago. I fixed it by doing the following...

Installing the latest audio drivers for the downgrade of XP.
Installing the latest audio/video codecs for Windows XP.
Installing the latest Direct X redistribute
Uninstalling the windows update:MSWindowsHighDefinitionAudio

These three (Audio/Video Codecs, Audio Drivers and Direct X) are responsible for "decoding" your Movies and Music. If they are outdated or their host application is corrupt, they can cause sum grief to your multimedia.

Also, a very rare issue could be that you're selected (If you are using Windows Media Player 9-11) the speed settings. It could be that the speed settings are set to low. To troubleshoot this, simply download and install 3party apps like WINAMP (for audio) and VLC / VLan Player (for Video) and open your music or video with either one of the mentioned apps...

Apr 16, 2008 | Computers & Internet

1 Answer

Compaq presario sr1218nx


If your computer is still covered by warranty, call or email Compaq and ask for their assistance. They will be able to fix the problem for free or a very low price. If you do NOT have the warranty, then you may do the following:

This is because the video card you have is corrupted. If the computer won't even turn on from the start and it just beeps, then you need a new or replacement video card.

If windows xp loads, and then the monitor goes blank and the system beeps, try reloading XP again, this time format the entire Hard Drive, and install the Video Card drivers the first thing you do when your system starts.

Take you computer to a repair shop to test the video card and make sure it works. If you have another PC, then take the video card out of the PC and put it in the other (go online if you need help with that). If that doesn't work, then you have a broken video card.

Feb 11, 2008 | Compaq Presario SR1103WM-B (PC183B#ABA) PC...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

100340 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...