I am trying to repair a computer for a friend. The operation system was corrupt. I installed a new copy of XP. That worked fine. But, both the Audio and Video drivers are not right, alternatingly being listed as having problems, or not even being there, depending on where you look. I have tried installing the hyperion chipset package, nothing. It is integrated audio video. When I search it on google, I get lots of hits, but when I go to a sght, they don't seem to actually just have these drivers. I cannot find out any more about it, don't know other than the PM800 motherboard what I have, don't know if the chipset I need is a CT series, or what, and my system says it can't find the info, and the board does not say anymore, and of course the video/audio port/chips are generic. The generic VGA for windows, seems to work, but it is jerky and also says it is not installed. yet I CAN see what I am doing on the monitor. I am pulling my hair out getting the run around and have made no progress in many hours. :(
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Few of the top reasons for causing these "lines" running across the screen are :
Corrupted video driver
Changes in hardware configuration (display)
Monitor issue (hardware)
In order to determine
if it's hardware/software issue, all you need to do is to boot to BIOS
and check if the problem replicates. Depending on system, you can go to
the BIOS screen by tapping "F2" or "DEL" key repeatedly as soon as you
turn on the computer until you see a different screen.
problem is present while in BIOS, then definitely the monitor needs to
be repaired by an authorized repair center. Otherwise, video driver
update or Operating system re-install can resolve this problem.
How to reinstall Windows XP operating system or installing fresh copy of Windows XP on your computer.
If your Windows XP operating system had problem due to corrupted files, viruses problem or you want to upgrade your system. This procedure will guide you in reinstalling your current Windows XP or installing fresh copy.
After this installing process, you need all your hardware drivers like Chipset Intel driver, LAN driver, Sound driver, WAN driver, Webcam driver and others for the computer to be fully operational. Otherwise, do not proceed on reinstalling you operating system if your do not have those hardware drivers.
CDROM drive is required for installing Windows XP. If you don't have in your notebook computer, use external CDROM drive to connect in your computer using a USB cable.
1. To start with, you need to back up your in blank CD all your important files before you begin installation produre because all the data will be wipe out.
2. When ready, start your computer and when booting press F2 to BIOS setting.
3. On BIOS menu, choose the BOOT setting and change the priority boot to CDROM, exit and save.
In some laptops, you can skip this BIOS setting process by repeatedly pressing F9 key or F10key when booting your computer and it will run boot priority on CD.
4. Once you exit from BIOS, you computer will reboot and a message will appear " Press any key to boot from CD", press any key to enter into WINDOWS XP SET UP.
5. Belows instruction messages will appear:
* To set up Windows XP now, press ENTER * To repair Windows XP installation using recovery console, press R * To quit set up without installing Windows XP, press F3
Press ENTER to initiate the installation.
6. You will go to Windows XP license agreement and press F8 to agree.
7. You will ask you if you want to REPAIR or REINSTALL the operating system. It will appear like this. Just press ESC to proceed.
A. To repair the selected Windows XP installation, press R. B. To continue installing fresh copy of Windows XP without repairing, press ESC.
From repairing your operating system, it will not removed all your files and other software installed in your computer including your hardware drivers installed. Just fixing the operating system.
For reinstalling the operating system, you need to back up all you files because it will wipe out all you datas in your computer.
8. After that, it ask you where partition you want to install the operating system. The message will display like this :
C : Partition1 [NTFS] D : Partition2 [NTFS] Unpartitioned Space
Use the directional key to navigate and choose C: Partition1 if you want reinstalling Windows XP and press enter.
If you want clean copy of Windows XP, you need to delete both partition by pressing L and install clean copy at Unpartitioned space. By these procedure, you will have C: drive only. D: Drive is delete.
9. After choosing the desire partition. this will appear :
* Format the partition using NTFS files system * Format the partition using the NFTS file
I suggest to choose the first line which is the quick format. The 2nd line take too much time to install the operating system. Press to initiate the installation and it will be finish and reboot automatically. PART OF WINDOWS INSTALLATION IS FINISHED.
If you had interrupted installation which is asking for certain driver file, your CD installer maybe damage which cause files to be unreadable. Try to replace the new Windows XP installer CD to proceed and until finished installing OS.
10. Once it reboots, this time do not boot from CD or do not press any key to go to PART2 OF WINDOWS XP INSTALLATION PROCESS.
11. On the opening, regional and laguage option will appear, jus click next.
12. The it will ask to type your name & organization. Put you name and company if any and click next
13. Then, it will ask for CD key and type the 25 character CD key and click next
14. Then it will ask for computer name. You can change or leave it and click next.
15. Then, set your date and time zone and click next.
16. Then, it will ask you for workgroup and computer domain, just leave it and click next.
17. Now wait until the installation process end and it will again restart automatically.
18. Again, do not boot from CD and display setting will appear. Just click OK.
19. welcom to Microsoft Windows screen will appear. Just click next.
20. Helps protect your PC will appear and choose Turn on Automatic Updates ( Only if you install genuine Windows XP). Otherwise, I suggest to choose "Not right not" if you are installing copy only of Windows XP.
21. Who will use this computer message will appear. Just type your name on the first box and click next.
Also for your reference, here is the video for your convenient .
A thank you message will appear, Just click next and it is finished.
I hope it helps you and thank you for using FixYa !
For repairing the operating system here is the blog as other want it.
As per others demand, here is the video for Windows 7 and Windows Vista Operating system
NTLDR fail is either corrupt files or a bad disk drive. Check my tip for how to repair software. If it is a hardware error, don't use the computer and get it to a local shop that can recover your data and replace your disk drive.
If this answers your question, I'd appreciate 4 thumbs. I do this for fun and do not get paid.
It looks as though that model of Compaq has the Realtek High Def audio chipset - try http://tinyurl.com/6f793u for a download from the realtek site - it appears as if that desktop originally had Vista installed on it from Compaq, so the Compaq driver is probably too new for the older XP operating system. Hope this helps!!!
? mark means no sound driver install or errors in Device Manager. u can check ur mother board cd room or can search ur audio driver in web or below may be ur answer
Where do I locate motherboard sound drivers?
Users who have motherboards with on-board audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system has been reinstalled and the motherboard chipset drivers are not installed. To resolve this issue try following the below steps.
Let Windows redetect drivers
If you have not recently reinstalled Microsoft Windows it's possible that your audio drivers are simply corrupt. Open Device Manager and remove all devices under "Sound, video and game controllers" and any "Other devices". Once removed reboot the computer and let Microsoft Windows re-detect the audio drivers.
Motherboard chipset drivers
Reinstalling the motherboard chipset drivers will usually resolve this issue. If your computer came with a Motherboard CD, install the chipset drivers from the CD and the sound drivers if also available on the CD.
If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.
Sound card drivers
If after installing the motherboard chipset drivers you continue to have issues install the sound drivers. We suggest you download the sound drivers from the computer manufacturer or motherboard manufacturer.
A listing of motherboard manufacturers and their drivers can be found on our motherboard chipset drivers page.
Is XP Media Center what you had installed previously when the cam was working? If so, are you using the correct and latest driver from the manufacturer for said operating system?, That being also said, are your video and audio drivers up to date for the operating system?? Those will be the primary concerns, however remember that a corrupt download or one that became corrupted as a result of the hard drive crash could be the real issue. So in other words, start from scratch and check everything you do.