Question about Samsung RF266AE (260 cu ft) Refrigerator

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Refrigerator is not keeping food cold. Temp is set to 38. Freezer temp is set to -2. Freezer is working fine. Food in the refrigerator is begining to spoil. Problem started a week ago. We cleaned entire outside and underneith to remove any dust. Appliance is year and a half old. Samsung RF 266 Series bottom chest freezer. Model RF266ABBP We've tried the "power freeze" and "power cool" settings as well as turning down the temperatures in both the freezer and refrigerator. Problem still persists. thanks for any help!

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Most refrigerators have the evaporator in the freezer and use air flow to cool down the refrigerator compartment. Can you tell if the defrost cycle is working, IS there ice on the evaporator. Can you defrost it. Try taking it off the power freeze cycle and also power cool cycle. When you cleaned underneath did you find a pan that had water in it. sometimes the drain clogs up and the condensate just sits in the freezer and refreezes the water, this acts like a blanket and slows down the cooling in the refrigerator. see if you can look at see if the drain is clogged, this may be your problem. You can get back to me and i will see if i can help you. thank you. and a rating would be helpful. thank you. wally

Posted on Mar 15, 2011

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