Question about Sony Ericsson J220a Cellular Phone

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I have a sony ericsson J10i2, I bought it off ebay, it's saying i have an inactive sim, and there's a handset next to the network bar with a red line through it. I have signal on my phone, but i can't make calls, send texts, or recieve. I'm guessing it's something to do with the red line. I have no idea why it's saying my sim is inactive as when i first saw this i checked on my other phone and the sim is working perfectly fine. I've tried resetting the entire phone, but it still has the same problem. Please can anybody help me, i'm kind of desperate to get this new phone working.

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Hello and Welcome to FixYa!
Inactive SIM message may arise due to more than one issues. First things first check the hardware of your phone, to do this Put out the SIM card and check what happens. If it shows insert SIM card, its normal. If it shows the same inactive message then hardware malfunctioning.
Ok if the hardware is ok, then its simple. Inactive SIM means that your SIM card is not being able to register your Network carrier. The Phone with a red-line means SIM card registration failed. Although the signal radar works. This may be due to 2 issue; either there is a issue at the Service provider End, to check this call the service providers from other cell or land-line and check the status of your connection against this SIM Card No. If they say everything is ok. Then Its confirmed that your Phone is Network locked (Can only be used for one specific network) In this case coordinate with the seller.
I hope you will have a clearer picture now.

If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..
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Concerned, Nooh

Posted on Mar 15, 2011

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