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Epson CX7800 will not scan. installed driver aaaaaaaaand wizard, still nothing. All I get on preview is closly spaced vertical and horizontal line , B& W or color matrix >

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Hell no it aint fixed. This is the first time we have used scan function. Also this is the first time to try to get help. Your basic guide that came with the machine is useless for scanning probl;ewm.
Now after buying your product you want me to pay to get your equipement to work ? The hell with you, but rest assured when I buy equipment in the fduture4 it wont be an Epsom product

Posted on Aug 02, 2008

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I had the same experiences before.

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Log on to support.epson.com to get the proper driver for your printer.
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You can also click on the link below:
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Have to tried scanning both text pages and graphic pages? There have been issues where a document with both text and pictures has been scanned but when the scanned image is viewed, only the text appears. The pictures don't make it. The description of this specific problem is at HP.com.

I take it you don't get any sort of error message associated with this problem. Unfortunately, I can't find your specific problem at HP.com beyond the link I posted in the above paragraph. If you can answer some of the questions I asked, it might help me provide a better solution.

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http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58773&infoType=Overview
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