Question about Dimplex Heating & Cooling
Maryanne, the first thing to try is turning the Master ON/OFF switch to OFF. Unplug the unit and allow it to remain unplugged for 10 - 12 minutes. Generally, that's enough time for the unit to reset itself. Plug the unit back in and turn on the Mater On/OFF switch and then proceed as you normally do.
If that solves the problem great! If it becomes a recurring problem, turn the fireplace off, unplug it and call Dimplex USA Technical Service 888-346-7539.
Hope this helps to solve your problem. Please let me know.
Posted on Mar 15, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 12, 2017 | Heating & Cooling
Dec 23, 2015 | Dimplex Heating & Cooling
Aug 07, 2014 | Dimplex Compact Electric Flame Stove...
Jan 05, 2013 | Dimplex Compact Electric Flame Stove...
Feb 19, 2012 | Heating & Cooling
Jul 25, 2011 | Dimplex Compact Electric Flame Stove...
Feb 16, 2011 | Dimplex Compact Electric Flame Stove...
Dec 20, 2010 | Dimplex Compact Electric Flame Stove...
Feb 02, 2010 | Dimplex Compact Electric Flame Stove...
278 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: