Question about Dimplex Heating & Cooling

1 Answer

I have a Dimplex model D55804C SN 19005D4F579. the lower bulbs behind the flames do not light up. I changed the bulbs thinking that was the problem, but still no light. Can you tell me what I need to do to get it working again. thanks Maryanne

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 4,736 Answers

Maryanne, the first thing to try is turning the Master ON/OFF switch to OFF. Unplug the unit and allow it to remain unplugged for 10 - 12 minutes. Generally, that's enough time for the unit to reset itself. Plug the unit back in and turn on the Mater On/OFF switch and then proceed as you normally do.

If that solves the problem great! If it becomes a recurring problem, turn the fireplace off, unplug it and call Dimplex USA Technical Service 888-346-7539.

Hope this helps to solve your problem. Please let me know.

Posted on Mar 15, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I replace bulbs on model DS5603 Mod G electric fireplace


Do you need to replace the upper or lower light bulbs?

For both, first open the door of the fireplace. For the upper light, locate the upper bulb bracket (above the door). Bend the bracket down. Unscrew the old bulb and replace it with 7 W clear chandelier or candelabra bulb with an E12 base. Bend the bracket back up to its original position. Close the door, if only the upper bulb is out.

You will need a Phillips blade screwdriver to replace lower bulbs. Open the door (if it wasn't already open). Locate the screw that holds the log set in the center of the ember bed. Remove that screw and the log set. Locate the bulbs that are behind the log set and determine if one or both bulbs need to be replaced. Unscrew the bulb(s) to be replaced. Screw in the replacement 60 W clear chandelier or candelabra bulb with the E12 base. Replace the log set and press firmly against the glass. Replace the screw that holds the log set. Close the fireplace door.

The procedure to replace the bulbs is on page 4 of the service manual. It is also on pages 10-11 of the Owner's Manual. The documentation is available from Dimplex: http://www.dimplex.com/en/customer_support/technical_and_troubleshooting . The direct link to the service manual is http://www.dimplex.com/cms/publications/7400650000R04.pdf . The Owner's manual is here: http://www.dimplex.com/cms/publications/7206570100R09.pdf .

I hope this helps.

Cindy Wells

Jan 12, 2017 | Heating & Cooling

1 Answer

Dimplex dakota heater is working but flame effect is not its led I think not bulbs.


Says you can turn it on and off? Did you knock the switch?


Can I operate the flame effect on the fire without the heat?
All our Optiflame and Opti-myst fires can be operated on a flame-effect only setting, as can the flickering flame effect on our freestanding bar fires.

Is the flame effect expensive to run?
No, to run the flame effect involves powering light bulbs and a small electric motor and in most cases costs no more than a couple of pence an hour. Some of our fires have LED lamps fitted which are even more energy efficient.

Some have bulbs, some have LED.
Example calculations:
Using UK standard average price of electricity of 14p/kWh (source: Energy Saving Trust Feb 2015)
Optiflame LED flame effect only (eg Danesbury) = 0.1p every hour
Optiflame conventional bulb, effect only (eg Cheriton) = 2p every hour
Opti-myst, flame effect only (eg Oakhurst) = 3p every hour
Opti-V single screen = 0.5p every hour
2kW fan heater, on constantly (no thermostat) = 28p every hour

Optiflame lightbulbs for sale. Remove the coals and check for bulbs.
https://store.gdcgroup.co.uk/dimplex/products/index.htm?product_code=FP03022

Dec 23, 2015 | Dimplex Heating & Cooling

1 Answer

How do you change the light bulb in a dimplex gem 20 heater?


Hi, First ALWAYS disconnet from the mains!
To change the bulb on your Dimplex you'll firstly need to remove the log effect, there are 2 small black head pozi type screws hidden at the front one on the left and one on right which your bulbs are under situated in their holders (as there are 2 of them) they are mini screw types as opposed to the standard baynot type replace the defective bulbs with like for like once fitted reconnect the mains and try if working, JOB DONE! Page 14 on the link shows exactly how to do it Regards Steve.
http://www.dimplex.com/cms/publications/7400070000r01.pdf

Aug 07, 2014 | Dimplex Compact Electric Flame Stove...

1 Answer

Fire was working fine, then flame effect stopped. Heater still works on both settings, but no flame effect. Tried new bulbs, but still no flame effects, any ideas?


If it is not the bulbs, it is often a melted switch or circuit board.
You can obtain technical support for your stove here:

Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Jan 05, 2013 | Dimplex Compact Electric Flame Stove...

1 Answer

Changing bulb in dimplex cht20 fire


Yes this is very easy on the cheriton range of fires.... remove the coal, then remove two screws from the front of the coal holder... the whole brass coal holder will pull away from the machine. The bulbs (two of them) are located directly behind this, just behind the rotisserie flame effect. The flame effect can be pulled out of its holder to access the bulbs.

Feb 19, 2012 | Heating & Cooling

1 Answer

Light and flame effect not coming on dimplex springborne electric stove.


The light bulbs that provide the flame effect, may have burned out. You can access the bulbs by remove a rectangular access panel on the back of the stove, just above the bottom edge of the stove. Be sure to turn the unit OFF and unplug it before attempting the bulb replacement. The bulb type is 60 watt, small base, clear chandelier bulb.

I hope this helps you and thanks for choosing FixYa.

Jul 25, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Fan working heat coming out no embers


It's a bit unusual for all the bulbs that create the flames to go out at the same time. But, I guess it could happen. However, I thinks more likely the flame switch or its circuitry has failed. Not at all that uncommon in electric fireplaces and stoves, regardless of who the manufacturer is. It happens more than you'd suspect. If you don't know how to access the light bulbs, check you Owners Manual. If you know longer have your Owners Manual, go to the Dimplex USA website and you can download the Owners Manual in a pdf format and print it for future reference. Have your Model # handy when you do this.

Hope this helps you solve the problem.

Feb 16, 2011 | Dimplex Compact Electric Flame Stove...

Not finding what you are looking for?
Heating & Cooling Logo

Related Topics:

278 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dimplex Heating & Cooling Experts

paulcarew

Level 3 Expert

2460 Answers

ashburton

Level 3 Expert

417 Answers

Kory Ronning

Level 2 Expert

60 Answers

Are you a Dimplex Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...