Question about Samsung Star GT-S5233 Cell Phone

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Good day Please advise what could cause the samsung star(GT-S5233A) touch screen to stop working? How do we sort the phone out? Thank you Deon

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Hello there!

In some cases, it is a software problem. You may go to a service center to upgrade it, (if the new software update is available).

In few cases, if its entirely a hardware problem, make sure that the warranty is still covered.


Posted on Mar 15, 2011


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If the screen still does not work, then try shutting down the phone, take out the battery, wait a minute or two, put the battery back in, and turn the phone on. If the phone still does not work, then the touch screen (Digitizer) does not work. Either send it back via warranty or try to fix it yourself. Unfortunatly I cannot find any digitizers for your phone (S5233A) on ebay or elsewere, so your best bet would be to send it back via warranty.

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Thanks and take care

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