Question about Cisco 7910 IP Phone

1 Answer

My cisco ip phone 7960 is stuck in boot up mode after performing the soft reboot. i press 123456789*0#

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

You can try a couple of things: Unplug the power cable from the phone, hold dows the # key, and then plug the power cable in again. The phone begins its power up cycle. Release the # key after the Speaker button is no longer lit. You should see the following message on the phone: "Reset key sequence detected" Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. If you enter this key sequence correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.
Or to perform a full reset: Press **#** to reset the Cisco IP Phone 7960

Posted on Mar 15, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I need to modify the settings of my cisco ip phone 7941


Complete these steps:
  1. Unplug the power cable from the phone, and then plug in the cable again.
  2. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #. ...
  3. Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.

Aug 04, 2015 | Cisco 7941G-GE IP Phone

1 Answer

Cisco 7942 factory reset


When performing the factory reset procedure we are about to describe, it is important to keep in mind that the IP phone will lose all configuration files and phone applications. This means that it is necessary to have CallManager or CallManager Express setup so that the IP phone will be able to receive the new information (phone application and configuration) after the reset procedure is complete, otherwise it is most likely that the IP phone will not be usable until this information is loaded on to it.
This preparation also happens to be the procedure for upgrading a Cisco IP phone firmware.



Follow the steps below to successfully factory reset your Cisco 7942, 7962 IP phone:
  1. Unplug the power cable from the phone and then plug it back in. The phone begins its power up cycle.
  2. While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Continue to hold # until each line button flashes on and off in sequence in amber.
  3. Release # and press 123456789*0#.
You can press a key twice in a row, but if you press the keys out of sequence, the factory reset will not take place.
After you press these keys, the line buttons on the phone flash red and the phone goes through the factory reset process.
Do not power down the phone until it completes the factory reset process and the main screen appears.

Oct 10, 2014 | Cisco 7942G IP Phone

2 Answers

Need to reset phone cisco7962


Hi Gtrcop
Restart phone by unplugging power cable
When you see cisco logo press and hold #
Headset, Mute, and Speaker buttons begin to flash in sequence, release #.


Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.


The phone will prompt for


Keep network cfg? 1 = yes 2 = no
In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.


HTH
-Karthik

Oct 16, 2012 | Cisco 7962G IP Phone

1 Answer

My Cisco IP Phone 7945G keeps rebooting after I did a factory reset. Is there a way to fix this?


According to Cisco, when initiating a factory reset procedure certain information from the IP phone is erased while other information is reset to the factory default value, as shown in the list below:


Information Erased:
  • CTL File (Certificate Trust List)
  • LSC File (Locally Significant Certificate)
  • IP Phone Call History (Calls Received, Placed, Missed etc)
  • Phone application
Information Reset to Default:
  • User configuration settings (ring tone, screen brightness, sound levels etc)
  • Network configuration settings

t is highly advisable to follow the firmware upgrade procedure in a non-working environment to ensure other phones are not affected (in case of an accidental reboot), and to avoid the freshly factory reset ip phones obtaining the working environment's settings.


Please use the link below and follow the instruction http://www.firewall.cx/downloads/cisco-tools-a-applications/cisco-ip-phone-a-ata-firmware-downloads.html


Aug 28, 2012 | Cisco 7945G IP Phone

1 Answer

Cisco 7960 turns it self off


Do you have a power block for the phone or are you getting power from a POE switch via cat5 cable?
How do you know you purchased a working phone? When was the last time the phone worked properly?

Any other information you can supply about your VoIp setup would help us troubleshoot the power issue with your phone.

Jul 17, 2012 | Cisco 7960 IP Phone

1 Answer

My Cisco IP 7960 Phone is stuck at "configuring IP"! What is happening? I need to get it fix asap :(


it would appear your phone is not getting an address from your DHCP server, i would start by plugging in a laptop to see if that gets an ip address

Hope this helps

May 21, 2011 | Cisco 7940 IP Phone

1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

Oct 28, 2010 | Cisco 7910 IP Phone

1 Answer

I have Cisco 7060 phone and using corded Plantronics headset plugged in to the headset port. I experience problem that speakerphone has priority over the headset. When I enter the phone number on keypad...


There is, but these settings are setup in Call Manager, or Call Manager Express. I would see your systems admin to set the default priorities.

Aug 27, 2010 | Cisco 7960 IP Phone

1 Answer

7906G Home VOIP installation Problem


Then you need power adapter for Cisco 7960 IP phone ( -40V DC).
Cisco phones work best with Cisco, and sometimes ONLY Cisco switches.

One question which voice gateway you will use for your 7960 VoIP phone calls to go through ?
(AT&T probably supports only their IP Phones with special and usually hidden settings from end user)

Jan 17, 2009 | Cisco 7906G IP Phone

Not finding what you are looking for?
Cisco 7910 IP Phone Logo

1,022 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cisco Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

brian soufane

Level 3 Expert

693 Answers

Are you a Cisco Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...