Question about HP ProBook 4510s Notebook
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Posted on Jan 02, 2017
SOURCE: inoperative touchpad scroll zone
I have a MX8711.
I assume you are running Vista.
After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:
1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.
2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.
3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.
I hope this helps.
Have a blessed day.
Posted on Jun 06, 2008
I have the same laptop and I have noticed that it does not work in certain applications or on certain webpages. I have also found that the scroll only works when the mouse pointer is over the part of the page that would scrool (over the text your typing in word, or over the actual webpage in IE7).
However, since you have having problems with Windows crashing when trying to check the settings, and with getting no response from the task bar, you may want to consider defragmenting your hard drive, running some type of Spyware remover (Ad aware by lavasoft is a good one) or SpyBot search and destroy. They are both free as well, and a simple search on download.com should find them. If the problems persist, it may be time to reinstall Windows. Just make sure you back up anything you will want off the computer to CD or DVD first because you will loose everything.
Posted on Jul 24, 2008
The tray may have got stuck. It happens. What you can do is look for a small hole on the face of the drive, either on the tray front or just below it. Insert a paper pin through it. The pin will press a lever which will open the tray. If you do it a few times the tray may get unstuck finally. Hopefully.
Posted on Dec 13, 2009
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