We have a sonyhandycam dcr-hc36. when i try to open the picture package menu it says" to run this application you need to install macro media flashplayer first".how do i solve this??

Are you trying to transfer video via usb? I recently found out from Sony's website that vista does not support video transfer over usb. You need a fire wire or iEEE cord. Check if your computer has the port to support this.

Its very easy change windows operating system use XP

If Macromedia Flash Player 8 is installed on a computer where no previous versions of the Macromedia Flash Player have been installed, then the Picture Package Menu option may be unable to start. To resolve this issue, download and install the Picture Package Menu update from the Picture Package Web site at: http://support.d-imaging.sony.co.jp/www/disoft/int/pixela/picpac/dl/dl_ppk_menu1x.html
The issue should be resolved.

you may have the picture package software try this site:

http://www.ppackage.com/e/download.html

click on the next icon on picture package 1.8 then download and install.

[File Name] Picture Package Menu Updater [PPMenuUpdateUS.exe] [Target Product] Picture Package 1.0 to 1.8 [Update History] Resolved the problem that "Picture Package Menu" cannot be started in the environment that only Macro Media Flash Player Version 8 is installed and Version 7 or previous is not installed. Download the update/fix at http://www.ppackage.com/e/dl_ppk_menu1x.html

Go to http://www.ppackage.com/e/download.html#dl
and download the latest version of pic package 1.8 at the bottom. solved the problem in 30 seconds!

Here's were you need to go and updated the picture package version that you have.
http://www.ppackage.com/e/index.html

could u send me the installation cd, ı need to, and ı lost ıt
thanks..
gunes.adnan@hotmail.com

Have found the solution to the problem. If you cannot access Picture Package because it says Macromedia Flash needs to be downloaded, and you have already downloaded Flash successfully then the problem is with Picture Package, and it needs to be updated. Go to http://www.ppackage.com/e/index.html and download the most recent update for your version of Picture Package. This solved the problem for me and hopefully will do the same for you!

I am wrting in regards to my Sony Handycam DCR-HC36. I am having problems with the Picture Package software when I try to load my video. When I try to transfer my videos (from my Handycam) to my Pesonal Computer, the picture package(software) menu does not appear on my PC(The picture package software is already installed).

Everytime I try to click on the Picture Package Icon on my desktop, there is a pop-up that says I "must install Macromedia Flash Player for Application to continue".

I went ahead and installed the Adobe (Macromedia) Flash Player and it still doesn't work when I try to click on the Picture Package Icon. The pop-up still comes up. I also, re-installed some of the requirements for the for the camera to work such as Direct X and Windows Media Player.

I also enabled my Javascript(active Script).

The problem is most likely within my PC(maybe I'm missing another type of software???), what do you think are my options in resolving this matter?

Please help me out

Anindya