Question about HP ScanJet 2400 Flatbed Scanner
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The scanner driver might not function properly with Windows 7.
Remove the current scanner driver/software, then download and install the latest which is compatible with Windows 7.
1. Uninstall the current scanner driver.
Click on START then in the search box type Add or remove programs
It will show the results at the top of the search box.
Click on Add or remove programs.
A window of installed programs will open.
2. Scroll down and look for HP ScanJet (or the like).
3. Right click on it then click uninstall.
4. Turn Off the Scanjet and disconnect the USB cable.
During installation of the new driver, do not connect the USB cable and do not turn on the scanner not unless instructed to by the installation wizard.
5. Download the Windows 7 compatible driver.
Windows 7 32bit CLICK HERE.
Windows 7 64bit CLICK HERE.
6. Scroll down the download page and choose the HP Scanjet Full Feature Software and Driver. Then click on DOWNLOAD.
7. Double click the downloaded file or if prompted to run, click yes. (Sometimes, installation will start automatically after the download)
8. Follow the instructions of the installation wizard when the installation starts.
Note: You will be downloading a 173MB file, it will take a while depending on your internet connection speed.
I hope this will help.
Thank you for using FixYa and keep me posted.
Posted on Mar 15, 2011
Good day, probably you have to update for a new driver to work whit windows 7.
Posted on Mar 15, 2011
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Posted on Jan 02, 2017
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