Question about HP ScanJet 2400 Flatbed Scanner

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My HP Scanner 2400 was working in Windows XP, Now I have installed Windows 7 and wanted to scan. It is just starting to scan but not proceeding further.

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Welcome to FixYa!

The scanner driver might not function properly with Windows 7.
Remove the current scanner driver/software, then download and install the latest which is compatible with Windows 7.

1. Uninstall the current scanner driver.
Click on START then in the search box type Add or remove programs
It will show the results at the top of the search box.
Click on Add or remove programs.
A window of installed programs will open.

2. Scroll down and look for HP ScanJet (or the like).
3. Right click on it then click uninstall.

4. Turn Off the Scanjet and disconnect the USB cable.
During installation of the new driver, do not connect the USB cable and do not turn on the scanner not unless instructed to by the installation wizard.

5. Download the Windows 7 compatible driver.
Windows 7 32bit CLICK HERE.
Windows 7 64bit CLICK HERE.

6. Scroll down the download page and choose the HP Scanjet Full Feature Software and Driver. Then click on DOWNLOAD.

7. Double click the downloaded file or if prompted to run, click yes. (Sometimes, installation will start automatically after the download)

8. Follow the instructions of the installation wizard when the installation starts.

Note: You will be downloading a 173MB file, it will take a while depending on your internet connection speed.

I hope this will help.
Thank you for using FixYa and keep me posted.
Jas247

Posted on Mar 15, 2011

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Good day, probably you have to update for a new driver to work whit windows 7.

Posted on Mar 15, 2011

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I want to dowuload mercury scanner Installation CD 2400CU plus for window 7


The HP ScanJet model 2400, scanner drivers and software can be found at the HP support site for Windows 7, 32-Bit operating system by clicking on or copying and pasting into your browser on the below link.

Good Luck






http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=297430

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Driver for 5470c scanner will not work with windows 7


Hi ,
Scanjet 5470c does'nt work under W 7 . No drivers available .
Here are a few hints :
1° hint :
Do not connect scanner .
Load XP driver ( yes , XP) , reboot , connect scanner and wait for confirmation of successfull operation .

Reboot .
Dowload and install FreeKapture ( yes , it's free ) from http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Open Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanjet 4470c works fine in this mode but if you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .
2° hint :
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Regards .

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Looking for a windows 7 version for my xerox one touch 2400 flatbed scanner. Cannot run with existing Xerox scanner installation disk.


HERE IS THE OFFICIAL XEROX WEBSITE FOR DRIVERS:

http://www.xeroxscanners.com/en/uk/products/X2400/drivers.asp

REMEBER THAT XP DRIVER WORK IN WINDOWS 7 WITH OUT PROBLEMS.

TO INSTALL DRIVER FIRST TURN OFF YOUR ANTI-VIRUS SOFTWARE.
THEN UNPLUG SCANNER FROM COMPUTER.
THEN INSTALL DRIVER
AND ATTACH SCANNER THE COMPUTER WILL SAY IT FOUND NEW HARDWARE AND ALLOW IT TO SCAN FOR BEST DRIVER.
AND AFTER IT IS DONE REBOOT COMPUTER AND USE.

IF THIS DOES NOT HELP PLEASE EMAIL ME AT RAFURMANEKJR@HOTMAIL.COM
OR REPLY TO THIS PAGE

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I have just bought a HP Photosmart plus B210 printer. I have installed it ok and it is wireless connected. everything seems ok for printing but when I try to scan to Paint shop Pro 7 or from Word 2003 it...


Hello Carol,

The first thing you want to do is check to make sure the scanner driver is installed properly and working.

If you are running Windows XP or Vista; go to Start Menu \ Control Panel \ Scanners and Cameras
NOTE: For Vista user you must select "classic view" in control panel to see scanners an cameras.

For Windows 7; go to your Start Menu, in the "search programs and files" section (found below "all programs") type in "scan". You will see a result for View Scanners and Cameras.

Now you should see the HP scanner here. If it is not here then you need to reinstall because the scanner was not installed properly. If the scanner is here, right click on it and select Properties. (For Windows 7 you do not have to right click, you will see Properties at the bottom of the window).

In the properties select "test scanner". If this test fails, the driver is not working and you should uninstall and reinstall the HP.

If this test works then the driver is properly installed. HP should have provided you with some sort of scanning software, try scanning using that. You can also try scanning using Windows Fax and scan (for windows 7), Windows Photo Gallery (Windows Vista) or the Windows Scan wizard (Windows XP).

Thanks,

Pat

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