Question about LaCie 500GB Rikiki USB 3.0 Portable Hard Drive

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My computer has an AMD Semphoron 2600 (1.53GHz, 1.45 G Ram with XP ( updated 2002 Service pack) The Motherboard is an AsRock K7VM3 with 2.0 USB ports. It doesn't recognise the LaCie Rikiki External drive at all. When connected the red light comes on the drive, but no response. It does work when connected to a Toshiba Quosimo laptop with XP that I sometimes use. Any ideas? Regards Rob Brazier

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Open device manager up and remove the device with a yellow exclamation mark on it and then unplug the hard drive and restart the pc

Posted on Mar 15, 2011

  • Martin Murray Mar 17, 2011

    does the hard drive beep at all when plugged in? If it does then it is more than likely getting insufficient power from the usb cable and you will need a twin usvb cable with two connectors on so you can plug both into the usb ports of the p then it will function correctly. You need one of these
    http://cgi.ebay.co.uk/USB-DUAL-POWER-Y-2...

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