Question about HP Photosmart Premium C309A All-In-One Printer

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Hp Photosmart Premium C309A INK SYSTEM FAILURE Oxc19a0022

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Hello,

When errors like this occurs, it is advised to reset the printer first before any other step(s) is taken;

Press *(star) and # (hash) together on the printer and let go.
Key 1 then2 then3
Press the right arrow key until the on screen menu shows System Configuration
Press OK
Press right arrow key until failure status is displayed
OK again.
Keep pressing cancel till you get back to the main menu then
Unplug from power for 1 minute then plug back in
Power back on.

Or

Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate.

If after resetting, the error still appears, the it means the print-head assembly or white pump gear in the printer needs to be replaced. But if your printer is still under warranty , replacement will be for free by HP.

Good luck.

Posted on Mar 15, 2011

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Hi I have got HP Photosmart c309a and I have error. The error is "INK SYSTEM FAILURE" I clean 3 times every thing and this error is still there. Can I buy somewhere head to change. Or who can...


Photosmart printers are the only units to have this problem. This link gives you steps to attempt to repair it if your unit is out-of-warranty........


http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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0xc19a0020


Ink System Failure + 0xC19A0003

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My c309a HP photosmart premium says (ink system failure) 0xc19a0036 i have already done every that unit has asked me to do and even the on line help line. But still it's not printing. help


Have you reset the Machine? If not, follow the instructions;
Remove the cartridges, disconnect the usb, switch off, unplug the power chord, leave it off for few minutes. Again switch it On without the cartridges installed and without usb cable connected to it, press the power button several times while it boots up, and leave it on for few minutes, again shut it down using the power button and install the cartridges, connect the usb cable and restart your printer. This will fix your problem if there isn't internal/system failure/faulty.
Good luck.
Thanks for using FixYa.

Jun 22, 2010 | HP Photosmart Premium C309A All-In-One...

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Why does my hp c309 Photosmart Premium printer require two black ink cartridges? Can I use just one?


The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: http://www.earthboundlight.com/phototips/dye-pigment-metamerism.html for detail explanation

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Ink Failure on HP photosmart premium C309g printer


Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

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