Question about HTC Touch Viva Cell Phone

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Sometimes, when a caller calls, he hears the rings but it does not reach the HTC holder.

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You might be on call divert.

Posted on Mar 15, 2011

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Posted on Jan 02, 2017

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When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.


  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Aug 18, 2016 | Nortel Norstar M7310 Telephone

1 Answer

How do i change the ringtone callers hear when they contact my htc wildfire


Thanks for visiting FixYa!

In most cases, the ring tone callers hear (incoming ring tone) is controlled by your cellular service provider.

Try this first: (On the Internet) Sign-in to your cellular account. On your account page, look for a link that directs you to your incoming ring tones (or similar). There, you can change your incoming ring tone.

If you're unable to do that, contact your cellular provider's Customer Support. They can assist you in changing your incoming ring tone.

May 30, 2011 | HTC Wildfire Cell Phone

3 Answers

How do I set my phone to play music to the caller


Dear If want to listen music instead of ring call, go to file manager and select the song,go to options and use file as ringing tune.Thanks

Dec 17, 2009 | Nokia N73 Cellular Phone

1 Answer

The caller hears 7 rings before the Tundra rings with their call We have missed calls on the Tundra because the caller assumes we are not available. When calling the Tundra, the caller hears 4 rings......


The tundra needs to have a software upgrade. This upgrade is done through calling 611 and needs to have a software update sent to the phone. If you have any questions email me at nfirth@att.blackberry.net

Oct 23, 2009 | Motorola Mobility Tundra VA76r Cell Phone

1 Answer

One ring - noise like fax to caller, phantom call to receiver


Try unplugging all sets and call in. Do you still have a faxlike tone, like from an ALARM system or something else down the street?

Aug 21, 2009 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

The HTC Touch Diamond phonecannot hear caller when answering call


try hard reset, if it does not help, put it to service, it could be broken speaker

Jul 06, 2009 | HTC Touch Diamond Smartphone

1 Answer

I am using HTC Touch (P3452) for last 4 months. Sometimes I am facing a critical problem when my phone stays in SLEEP mode. I usually press power button to turn the phone to SLEEP mode. It helps me to save...


Hi dpramanik, even i had the same problem with my HTC touch 3452 which i had bought 4 months back. For the first 3 months i didnt had any problem while i was using spice sim. In the 4 th month i changed over to Airtel sim then this peculiar problem started.(the airtel sim worked perfectly when used on my other phone N70). then i realised that the roblem lies with HTC phone.So i returned HTC 3452 set to Univercel shop where i had purchased.(I tried hard to convince the people in univercel shop, i tried to call to airtel no on HTC 3452 set from my other phone. I tried nearly 1 hour coz not all calls get missed but only few which u cant predict when calls get missed without your notice). After 20 days i got my phone back and was surprised to see new version of windows 6.1 with lot of improved features. This solved my problem of calls getting missed. But i was unhappy with only one thing - i lost Touch Cube , instead windows 6.1 has sliding scroll down on the screen. So i suggest you to get windows in your phone upgraded free of cost(within warranty period) from 6.0 to 6.1 or else get a spice sim and retain the touchcube and win6.0 OS. Good luck. i think i was of some help to you.

Jan 27, 2009 | HTC Touch P3452 Smartphone

1 Answer

Phone rings but when answered the caller can not be heard.


Your ear speaker is bad. You may need to replace it.. This one made by HTC. You can check on Ebay for replacement part. Other issue could be is the hardware part of the ear speaker may be broken or defected will cause loosing contact with the main circuit or you can say it is short. Only solution is open the phone and check for that area to see for any defective.

Apr 21, 2007 | O2 Xda IIs Pocket PC

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