Question about Pentax Optio M30 Digital Camera

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My Pentax Optio M40 - 20 months old - has suddenly started taking only distorted pics. The image is completely blurred and like washed through. What has gone wrong?

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  • David Cartwright Mar 15, 2011

    Thank you Taran. Very disappointed that you suggest I need a new camera after only having this one for less than 2 years! This was a relatively expensive camera in my terms and I certainly expected it to last a lot longer considering how much it cost here in Thailand - about equivalent to $225. It is the CCD sensor, as you suggest, as my existing pics still on the camera are ok. You mention many recalls - so can I assume this was a known fault, therefore, so I should send it back to Pentax for a replacement? Is that the case? Thanks for your further advices, David

  • David Cartwright Mar 15, 2011

    Thank you Taran. Very disappointed that you
    suggest I need a new camera after only having this one for less than 2
    years! This was a relatively expensive camera in my terms and I
    certainly expected it to last a lot longer considering how much it cost
    here in Thailand - about equivalent to $225. It is the CCD sensor, as
    you suggest, as my existing pics still on the camera are ok. You mention
    many recalls - so can I assume this was a known fault, therefore, so I
    should send it back to Pentax for a replacement? Is that the case?
    Thanks for your further advices, David

  • David Cartwright Mar 15, 2011

    Yes it told me exactly what was wrong, although it seems this was a known fault with the manufacturer. I will certainly follow it up with Pentax. Thanks for prompt responses, Regards, David

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  • Master
  • 10,515 Answers

Hi,

This is a common problem with these camera's. This is either faulty screen or a problem with CCD sensor.In both situations,repair is never recommended as buying a new camera would be cost effective as compared to getting this camera repaired. Try to look at previously saved video's or images, if you still see distorted pics, it would confirm faulty screen unless if the saved video's or images are fine, and this happens only when you try to click a picture, this would confirm faulty CCD sensor.Many recalls were there due to the same :-

http://www.imaging-resource.com/badccds.html

I wish i could have a better solution.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Mar 15, 2011

  • taran_2005
    taran_2005 Mar 15, 2011

    Thanks for your response!!

    I am sorry to convey, however that was the solution. If you could see old images/ videos very well, it would confirm faulty CCD sensor. The reason, i mentioned repair being expensive, as this part is not available with any of the local repair shop or ebay. Usually this part cost is not available on ebay or any of the local vendors, this has to be requested via company dealership. The cost of this part alone to us is around $50 ( if requested through dealership ). To this, add labor charge, making it an expensive deal.

    Regarding recalls, there were certain recalls for almost all the brands in the past. you could give them a call. If it is not covered under recall, you could file a complaint by calling their customer relation or grievance number, I have seen that few times, it could work and they could repair the camera by charging only the cost of the part. However, this is never a guarantee and completely depends upon the manufacturer.

    I wish i could have a better solution.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!



  • taran_2005
    taran_2005 Mar 15, 2011

    Thanks for your response!!

    Did you receive my last reply!!

    This is a known problem. Unfortunately, it is not limited with Pentax, even Sony and Kodak faces the same issue. Recall is initially for most of the models, though i have no idea regarding recall for this model.You need to contact Pentax and see, what's the best could be done. I understand that it is less than even 2 years, however there is nothing DIY that could be done as CCD sensor has to be replaced.

    Thanks and Regards
    taran_2005

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