Question about Dyson DC28 Animal Bagless Upright Vacuum

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I have a dyson DC28 vacuum and the power button flashes on and off and the beater bar quit turning. I turned it over and found some string caught on the beater bar which I removed, but the beater bar still does'nt turn and the power button still flashes on and off. I hope you can give me a solution to this problem.

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I had the same symptom with my wife's DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.

I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn't matter how you set the cam back into place. It's self aligning with the aid of the micro-switches inside.

Hope this helps

Posted on Nov 27, 2011

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