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How do i get the hp truevision webcam to work?

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  • Anonymous Mar 30, 2014

    It worked previously



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Its under the start menu i think its called hp webcam or there is a side task bar if you cannot find it. go to hp website type in your model number for support and download the drivers/software thats it. just did this on a compaq early this week (hp owns compaq) .

hope this helps love positive feedback and reviews. if you need any more help dont hesitate to ask.

Posted on Mar 15, 2011

  • tjmmcd
    tjmmcd Jun 16, 2012

    I've had my hp pavillion for over a year and haven't yet used the webcam. Just forgot I even had one. In the Help category on the computer web cam or such isn't even list. Is the new Orwellian method of big brother? Thanks for sending me the help vicariously through Sharon. You da' man Brian!


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Ive been having same problem on my hp pav. dv5-2135dx i reinstalled both the media smart and you cam softwares aftr multiply driver updates n all that never seen it in the device manager once and only soultion if came to is its unpugged underneath there i read somewhere (ima go back n find the link that gives full description and details on how to plug thewebcam in) that the webcam has 2 cords white and black and the black one isnt plugged in again i will get the link for u but if uve tried everything like i have this would b last resort
hope i helped somewhat

message me for email

Posted on Nov 02, 2012


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  • Click Start, type Device Manager in the search field, and select Device Manager from the list.
  • Double-click Imaging Devices to expand the list of webcam drivers.
  • If the HP Webcam-101 or Microsoft USB Video Device is listed, right-click the driver and selectUpdate Driver Software and follow the on-screen instructions.
  • Restart your computer, open your webcam software and try viewing again. If the problem persists, use Microsoft System Restore to go back to a time when the webcam was working properly.

Sep 11, 2014 | Computers & Internet

1 Answer

I have a HP Envy dv6 laptop with windows 8.1 and the integrated TrueVision HD camera does not work. It wont come on, no programs recognize it. What do, Internet?

Did you go to the control panel/device manager to see if any yellow exclamation marks are there? If so then you are missing some motherboard drivers. If so go online to the manufacturer of your computer to search for win8 drivers.

Oct 19, 2013 | Computers & Internet

1 Answer

How do I use the HP TrueVision HD on my laptop?

The software to activate your webcam is Cyberlink Youcam. If this is not available on your system, you can download it from here

Oct 31, 2011 | Computers & Internet

1 Answer

I am using an HP pavilion dv7 Laptop. My webcam works but the image in very dark even in well lite rooms. My computer uses some kind of HP TrueVision HD and has some YouCam software as well (but I...

The truevision HD software should have a gamma setting somewhere. If it does not go to and look for new drivers for it. If you have the latest drivers, and no gamma setting you are going to want to contact HP support. The webcam "could" be defective, or just cheap. If it is under warranty they should replace it after you spend some time "troubleshooting" it with them on the phone. If they refuse, be adamant, talk to supervisors until you get what you want.

Aug 09, 2011 | Computers & Internet

1 Answer

Where can I find the drivers for the HP truevision Web cam in my HP Pavilion dv7-4117ez

To use the webcam you need the HP MediaSmart Webcam Software installed.
If it is not functioning well anymore, re-install it. In most cases the installed HP
software packages are saved in the C:\SWSETUP folder on your harddisk.

Check the version of the installed HP MediaSmart Webcam Software, and if you
need it you can find v3.0 here:

Jun 30, 2011 | Computers & Internet

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