Question about Samsung WF337AA Front Load Washer
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Posted on Jan 02, 2017
If you have pulled out and cleaned the filter at the back of the machine where the hose connects then I would check that your pump is not running during the cycle and also make sure your drain line is at least half way above your drum at its highest point, If its too low then it will drain off even if the pump is not running.
Posted on Apr 11, 2009
An OE error presents if the washing machine has not successfully drained the water in ten minutes.
there are a few simple steps to take before calling for service.
Step 1: Check the drain pump filter.
Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.
Step 2: Check the washers drain hose.
If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine.
Step 3: Confirm that the washer is leveled properly.
If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a level on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
you can perform a diagonal test when leveling the washing machine to ensure that the unit does not tilt from corner to corner.
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Posted on Sep 30, 2009
NF is a water supply error. The waters supply valves are malfunction or there is something in the hoses blocking the water. Turn the water off and disconnect them and see if there is anything obstructing the water.
Posted on Dec 18, 2009
I am a repairer.this problem is in the electronic PCB.The inlet valve has spiked the PCB.the PCB now is providing constant power to the valve even when not being told to.You have replaced the valve but now runs water as soon as you switch power on at machine.PCB needs to be changed as well.
Posted on May 25, 2010
This sounds more like the inlet valve is being supplied with constant power when its not supposed to be.This is normally due to the old valve spikeing the PCB & now you are getting constant power supply to the new valve.I think PCB needs to be changed as well.OE error was an after effect of the machine over filling.
Posted on May 25, 2010
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Last Update date : 2015.06.17
The 4E or NF error code indicates a water inlet problem or the machine cannot feed itself with water. Make sure the source water tap is turned on and check the water pressure.
To troubleshoot this error further, follow these steps:
Note: The steps below generally apply to all types of Washing Machine (Top Load, Front Load, Washer and Dryer Combo)
Step 1: Turn the machine OFF.
Step 2: Turn the water tap OFF.
Step 3: Remove the water hose from the tap and dispense the water into a sink.
Step 4: Remove the entire hose.
a. Check for Kinks.
b. Check for Clogs.
Step 5: Check if water supply is good.
Step 6: Check, remove, and then clean the first mesh filter (Brush under running water).
Step 7: Check and clean the second mesh filter.
Step 8: Test the unit by turning it on and by performing a normal wash cycle.
Step 9: If the issue persists, unit may require service. Inquire about the Warranty and Service Booking procedures for the unit.
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