Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I am using a mac book pro attempting to print to an HP 8500 model A909A that is connect via airport to the network. I receive the error message "can not read printer head. short read." I have tried reinstalling the printer, reseting the printer on the network and on the mac with no success.

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  • 956 Answers

Have you setup the the printer to find for wireless and you also then must setup the "Mac" for wireless.

The printer will then seek wireless products and log in. Its fairly simple, I had a similar problem the mistake was setting up the printer to seek other wireless products

Posted on Mar 24, 2011

  • Lorraine Wilson
    Lorraine Wilson Mar 07, 2014

    sorry i have a acer and i'm sure it would work but i did'nt understand what you were saying i'm lame with computing and dont know anyone just moved here guess im scewed?

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Hp officejet pro 8500 a909a all in one series. unable to fax. message states: image on fax send report is set to off


Press the settings button i.e the button with the wrench icon on the machine. Now select "Print Report" and then "Image on Fax Send" and set it to "ON". Save the settings and try again. It should work.
Let me know if you need further help. Good Luck.
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Mar 24, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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I have a HP Officejet Pro 8500 printer, Model No. A909a. Is it a wireless printer? Can I connect my laptop to the printer with an ethernet cable?


Yes to both your questions!

If your laptop has wireless you need not use the cable if you connect via wireless to the internet router, you can use printer wireless to , you just need to seup the laptop to use the facilty.

You setup the printer through "Tools" look for Network and "Wireles Setup Wizard"

Same applies with the laptop through control panel.

Mar 12, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My HP 6500 709N all in one printer displays "paper jam" error message. Have searched thru printer - no jam, no little bits of paper. Have been thru the trouble shooting process - doesn't help and...


HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.
  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.
  1. Touch the Setup icon.
  2. Scroll to and touch Tools .
  3. Scroll to and touch Restore Factory Defaults . A Defaults Restored message displays.
  4. Press the Cancel button to return to the main menu.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 27, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Recently purchased new computer with Windows 7. My starter CD for Officepro 8500-909a does not indicate Windows 7 compatability. When attempting to load, I receive an error message that my computer does...


Go to www.hp.com.
Click "support and drivers"
Check "download drivers and software"
Enter your printer (officejet pro 8500" )and click the >>
Click the A909a
Select Win7 then "next"
Select your driver

Oct 25, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

No connection ref hp officejet pro 8500 a909a


How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.

If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).

I hope this helps.

Cindy Wells

Apr 19, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet 8500 A909a - Network Installation not successful


Uninstall all HP software. Then using regedit, go in there and delete any and all HP registry files that appear then reinstall the software and cross fingers.

Apr 10, 2017 | HP Office Equipment & Supplies

1 Answer

I have a new computer and it says that I cannot install this printer on the new computer


DRIVERS
click on the Printer

HP Officejet Pro 8500 All-in-One Printer - A909a

HP Officejet Pro 8500 Premier All-in-One Printer - A909n

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

for following Operating System
» Microsoft Windows 7 (32-bit)
» Microsoft Windows 7 (64-bit)
» Microsoft Windows Server 2008 x64
» Microsoft Windows Server 2008 W32
» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP» Microsoft Windows Server 2003
» Microsoft Windows Server 2003 64-Bit Edition
» Microsoft Windows 2000 Server
» Microsoft Windows XP x64
» Microsoft Windows 2000
» Mac OS X
» Linux

Jan 04, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Attempting to connect new Acer netbook to existing Mac network


Had the same problem. What i did was in the Airport Configuration program goto "Airport" then to "Wireless" and then to "Wirelesee options" In this menu deselect "Use wide channels". Also i decreased the power of the 5.0 Ghz transmission, because i don't use it yet. But i think the "Wide channels" is the reason of the problem. It is a bit weird thoug, on my Airports Guest acount with no password and incryption, the Acer One loged on perfectly, but on my private network with WPA2 it did not. Aparantly the Guest network does not use "Wide Channels" Hope this helps, but take care, maybe the menu's are called differendly because i had to translate them from Dutch. Good luck.

Aug 11, 2009 | Apple AirPort Extreme Base Station

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