Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Print Cartridge is Incompatible
Pleas be certain to remove the clear tape from the cartridge before inserting. Check the contact areas in the printer to ensure there is no tape residue or other material in this area. Go to the HP website and follow the troubleshooting instructions for this problem.
Posted on Oct 22, 2008
Well....I solved the problem......bought a new Canon printer!!
I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.
Posted on Jan 16, 2010
I called HP and they told me that, when that message comes up, its usually a problem with the ink cartridge itself... mine was expired, so replacing it fixed the problem. The expiration date is on the front of the cartridge, so see if that helps
Posted on Sep 17, 2010
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