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I have an fisher and Paykel Active Smart 517 litre fridge-freezer. The thermostat control panel alarms with a continuous green flash. Pressing reset will mute the alarm but the green flash continues. Green flash when set on fridge compartment and green flash when set on freezer compartment. The cabinet and freezer evaporator fans are working okay and the reed switches for the doors are functioning. Switching main power to the fridge and the alarm sounds about 24 hours after. Placing a temperature logger into the freezer (-22 to - 19 C) and fridge cabinet (2 to 5 C) indicates correct temperature control with defrost operating correctly for temperature and frequency. The compressor discharge line is hot, suction line cool, the hidden condenser warm with an expected temperature gradient. Questions. 1. I suspect a false alarm but how do I repair/correct? 2. What is the green flashing alarm code indicating as the fault?

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  • mark_coll120 Mar 16, 2011

    Hi Kel1guy, Unfortunately the instructions didn't match the Diagnostic Mode from your previous email. The Fisher and Paykel Active Smart fridge was purchased eight years ago. The model number has been cleaned off the sticker but corresponds to the downloaded instructions for E521T and E522B models.

    There is no LCD or Menu button as described in the email. "The Control panel has a "food and freezer compartment indicator" the symbol resembling the cabinet doors. A "Temperature indicator" resembling a mercury thermometer. A "Compartment select button" and "Increase" and "Decrease" temperature buttons.

    Pressing the Compartment button and increase temp button for 4 seconds gives a beep. Green LED lights randomly run up and down the thermometer and the LED lights on the food and freezer door symbol blink. Press the up button again and the compressor switches on. Up again and the cabinet fan works, press up again the freezer fan operates. Each time the lights change on the thermometer symbol until "Sabbath mode" is reached.

    When the fridge alarms as previously described, the green LED in the fridge door symbol blinks. Pressing the increase temperature button and the green LED on the freezer door blinks. I think the green light on the cabinet symbol is the alarm code needed to undertake the repair.

    Your assistance would be much appreciated.

    Hi Kel1guy, Unfortunately the instructions didn't match the Diagnostic Mode from your previous email. The Fisher and Paykel Active Smart fridge was purchased eight years ago. The model number has been cleaned off the sticker but corresponds to the downloaded instructions for E521T and E522B models.

    There is no LCD or Menu button as described in the email. "The Control panel has a "food and freezer compartment indicator" the symbol resembling the cabinet doors. A "Temperature indicator" resembling a mercury thermometer. A "Compartment select button" and "Increase" and "Decrease" temperature buttons.

    Pressing the Compartment button and increase temp button for 4 seconds gives a beep. Green LED lights randomly run up and down the thermometer and the LED lights on the food and freezer door symbol blink. Press the up button again and the compressor switches on. Up again and the cabinet fan works, press up again the freezer fan operates. Each time the lights change on the thermometer symbol until "Sabbath mode" is reached.

    When the fridge alarms as previously described, the green LED in the fridge door symbol blinks. Pressing the increase temperature button and the green LED on the freezer door blinks. I think the green light on the cabinet symbol is the alarm code needed to undertake the repair.

    Your assistance would be much appreciated.

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Hi and welcome to FixYa, I am Kelly
You should enter the diagnostic mode to determin your fault:

Diagnostic Mode

To enter diagnostic modes, press and hold the MENU button

- then press the UP button for 4 seconds. The PC temperature

will be displayed on the LCD. The actual temperature of the PC is

shown. Note Temperatures are shown in Degrees Centigrade.

PC Sensor Temperature ____

- By pressing the Up button once more, this

will indicate the FC sensor temperature. Note: The "min" indicates minus 12°C

FC Sensor Temperature

- By pressing the Up button once more, this will indicate the Defrost sensor temperature.

Defrost Sensor Temperature

- By pressing the Up button once more, this will indicate the input/Output Status.

Input/Output Status

- Press UP one and two more time, both LCDs display 87.5 but should be ignored

Spare/ Blanks

- Press UP one more time and fault history will be shown.

Fault History

To exit diagnostic mode press MENU button


FAULT CODES:


A wrench symbol and LCD fault code will appear automatically if there is a fault in the

temperature measuring system, defrost system, fans or low ambient heater.

When the PC door is opened an alarm will sound, the number of beeps also indicates

the fault code. Pressing any of the control buttons can deactivate these alarms

Fault Code 1

Reason: On last power up, the power module failed self test.

Primary Action: Replace power module

Fault Code 2

Reason: The previous 2 defrosts were aborted after 30 minutes

Primary Action: Check defrost element

Fault Code 3

Reason: The resistance of all the temperature sensors is outside the normal range

(>45K Ohms)

Primary Action: Check 6 -way Rast connector at power module

Fault Code 4

Reason: The resistance of all the temperature sensors is outside the normal range

(

Primary Action: Check 6 -way Rast connector at power module

Fault Code 5

Reason: The resistance of the FC sensors is outside the normal range (>45K Ohms)

Primary Action: Check sensor connector at power module

Fault Code 6

Reason: The resistance of the FC sensors is outside the normal range (

Primary Action: Check sensor connector at power module

Fault Code 7

Reason: The resistance of the Defrost sensor is outside the normal range (>45K Ohms)

Primary Action: Check sensor connector at power module

Fault Code 8

Reason: The resistance of the Defrost sensor is outside the normal range (

Primary Action: Check sensor connector

Fault Code 9

Reason: The resistance of the PC sensors is outside the normal range (>45K Ohms)

Primary Action: Check sensor connector

Fault Code 10

Reason: The resistance of the PC sensors is outside the normal range (

Primary Action: Check sensor connector

Fault Code 11

Reason: The current for the LAH, PC &FC Fan is lower than expected

Primary Action: Check the 6 way fan/LAH, connector at module.

Fault Code 12

Reason: The current for the LAH, PC &FC Fan is higher than expected

Primary Action: Check the 6 way fan/LAH, connector at module.

Fault Code 13

Reason: LAH is drawing less current than expected.

Primary Action: LAH open circuit

Fault Code 14

Reason: LAH is drawing higher current than expected.

Primary Action: Check wiring connection

Fault Code 15

Reason: PC fan is drawing less current than expected.

Primary Action: PC fan open circuit

Fault Code 16

Reason: PC fan is drawing higher than expected current

Primary Action: Check fan wiring or connections

Fault Code 17

Reason: FC fan is drawing less current than expected.

Primary Action: FC fan open circuit

Fault Code 18

Reason: FC fan is drawing higher current than expected.

Primary Action: Check FC fan & wiring circuit


There are also Ice maker faults that are NOT included above. This should get you started and if everything passes above diagnosis the problem is most likely in your ice maker circuit. The reason I did not include ice maker faults is because they do not cause alarms.


Thanks for choosing FixYa,

Kelly

Posted on Mar 15, 2011

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