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I've had this machine about 1 1/2 years and it's worked well until now. The water won't come out of the tank bag. The soap does, though. I've checked and cleaned the belts - they're fine. I ran warm water through the hose attachment and the two dispensing points in the unit but it still won't work. The valve under the water tank looks good and will releae water when I manually push it. I understand that it may be the pump? Any other solutions? If this replacement costs over $100, I may just buy a new cleaner. Any brand recommendations for any up to $300.
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Re: Soap dispenses, water won't
Could be the pump, but this model clogs up easily. You could try taking the noozles off and blow thru them to see if they are clogged or not. Other then that you may have to take it in for repair, It can be problem to find where it is clogged, if the noozles are ok that is. Unless you want to take it apart and try to find the problem yourself.
They all have problems. Hoover over Bissell, or Eureka. But it is hard to know which is better.
My machine would dispense water and not soap, turns out the gasket for the container was lodged inside the macine. The gaskets are rather large and it was nestled into the chasis, and appeared as if should've been there. Problem was it wasn't.
With the gasket problem my machine behaved rather oddly. It would dispense water only if initially turned on in that position, and during this time it would release solution only in the "rinse" position and if the solution only trigger was depressed.
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Water will clean carpets but not very well. For the best results don't put any cleanser in your machine. Soap can clogged up the lines in your machine. When you have soap dispensed or or in the water in your machine you are squirting it onto the carpet and sucking it back up at the same time...the soap and water isn't on the carpet long enough to clean well unless you keep going over the same area many times. To clean better it's really important to vacuum thoroughly going slowly in multiple directions to get as much dry, gritty soil and hair and dust out as possible, it's easy to get these soils out when the carpet is dry if your vacuum is working properly. Vacuum, vacuum, vacuum.
Get a spray bottle or sprayer and put hot tap water in it, add the cleaning solution to the hot water and spray enough on the carpets to get the face fibers damp...let the hot water solution sit on the carpets 5 or 10 minutes and then use your machine to clean and rinse the soap, water and loosened soils from the carpet fibers. Repeat if necessary. Your carpets will be cleaner because you allowed adequate dwell time for the soap and water to work on the sticky greasy soils attached to the carpet fibers and stay clean longer because the soap is rinsed out of the carpets. Your carpet cleaning machine will last longer too because the water lines, pumps, spray jets, heaters, etc can't get clogged with soap gunk if you don't put soap in it. The method I'm describing is how the best professional carpet cleaners clean carpets. Hiring a quality carpet cleaner cost more up front but the carpets may stay clean two or three times longer, saving a lot of money in the long run. If you clean your carpets using this dual process method you may do a better job with a small portable home or rented cleaner than hiring the average carpet cleaning professional who is trying to give you the lowest price.
There are two electrical solenoids inside the hood assembly. One opens to dispense rinse water, and the other dispenses the soap and water solution. It is likely that the soap and water solenoid has failed and will require replacement. A "work around" fix for this is to mix the soap solution in the clear water tank ( 5 oz. of shampoo per gallon of water ), and shampoo that way until the solenoid can be replaced.
No quick fix. Just make sure to run clean water through it before storing. Also, soak it in hot water, when it becomes plugged. I have dismantled my a few times, to clean it out, but have kept it clean to void future problems.
I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.
If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.
I'm assuming the belts are OK.... Your heater is clogged. Unplug the machine and let it sit for 30 minutes. Take the handle apart, there will be a 4 inch by 8 inch metal box inside. This is the heater. Remember I said to let the machine sit for 30 minutes? If you didn't, the heater may be EXTREMELY hot!! Disconnect the two hoses going into it, and clean the metal pieces out (that the hoses connected to) with a needle or very small drill bit. You may want to remove the 6 or 8 screws holeding the heater together and remove the cover to clean it out. Reassemble and fill both tanks with VERY hot water ONLY and run the machine to rinse the entire system.
To prevent future reoccurences... use only Bissell extraction shampoos. Never put anything in the detergent tank except shampoo. (And only water in the water tank) Mixing chemicals with anything else turns the water/detergent mix to sludge. Also, when finished shampooing, put ONLY water in both tanks, and run the machine until one of the tanks run out of solution. Doing this rinses the hose lines out and prevents hardening of the solution in the heater ports.
I've fixed these machine for years. No dispensing is almost always the heater clogged.
This could be due to dried out soap in the works below the dispenser. Try cleaning the hole, putting plain water in the soap dispenser to clean it out further.
You could just put some soap in with the water. Be sure to run lots of rinse water through afterward to clean out the heating unit.