Question about HTC Aria Cell Phone

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When I make a phone call the screen goes black and you cant bring the screen back up until the other person hangs up

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A few things to check:
1. If it worked before and not now then it is possibly an app on the phone that is interfering with the call some how.
2. Their is a photo sensitive device on the phone put their to detect the presences of your face when your making a call. It often looks like a black circle under the plastic or glass surface of the phone. Make sure it is clear so that light may pass into the devices chamber (make sure their is no dirt or oil on it).
3. Also try to update the software on your phone. You can usually find an check for updates option under the settings on the phone.
4. If all else fails try to reset your phone to factor defaults. However this may erase data on your phone.
5. If nothing else works then it sounds like a software glitch that a developer would have to fix.

Posted on Mar 15, 2011


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