Question about Garmin Nuvi 360 Bilingual GPS Navigator and Personal Travel Assistant GPS Receiver

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Garmin Forum I have purcahsed a Nuvi 360 via Ebay. Since this purchase Garmin has been very unwilling to help since the product we still registered to someone else. I'm looking for a forum to post my story and what wondering if you know of someone the top GPS forums? Thanks, Mike

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Posted on Sep 12, 2008

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Would like to register my nuvi 1300


Hello,

To be able you register yourGarmin nuvi GPS, you need to have a Garmin account. Thereafter, you can proceed for the Garmin nuvi GPS registration. After you have registered, you will have to enter your Garmin account to be able to register your Garmin nuvi GPS.

Follow this link to register your new Garmin nuvi GPS; https://my.garmin.com/mygarmin/marketing/register.htm

When the link opens, Under language, select English and below, click on "Automotive" icon. This will proceed to the next page.

On top of "Username", you will see "Don't have an account? Create one". Click on the "Create one". It is underlined and typed in blue.

Now you are on the registration page. Enter your full name, e-mail address, username you would like to use and create a password.

After filling all the required information, at the bottom of the registration page, you will see "Create Account'. Click on and and registration is complete.

Further more, after the registration, you will need to update your map, follow the below directions;

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

Lastly, for more information about the webupdater, go to; http://www8.garmin.com/products/webupdater/

I hope you found the above helpful.....

Regards.

Aug 30, 2011 | Garmin nuvi 1300 Car GPS Receiver

Tip

Ebay Buyers Beware When Purchasing Garmin GPS Products


For those of you considering purchasing a new/refurbished Garmin GPS product through eBay;

Here is some info taken directly from Garmin's website (FAQ section - search under ebay) See my comments at the end.

Question #1. Does the unit I purchased on EBAY have a warranty?

Answer:
Products that are purchased from online auctions such as EBAY are not covered by warranty. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.

Question #2. Does Garmin have any authorized dealers on eBay or any other online auction site?

Answer:
Garmin does not have any authorized dealers that sell new products directly on online auction sites. Any purchases made through online auction sites are on a "buyer beware" basis. A copy of the original sales receipt is required as the proof of purchase for warranty repairs. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.

There is always the possibility that products purchased through eBay or other online auction sites could be stolen merchandise. You assume this risk when you buy through these auction sites. If you buy a Garmin product through an online auction site and later send it to Garmin for service, if the product is determined by Garmin to be stolen merchandise upon receipt at Garmin's facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

Question #3. I purchased a unit through an online auction and Garmin has just informed me that the unit is stolen. What can I do?

Answer:
If a unit is purchased through an online auction, such as eBay, and that unit is found in our stolen-units database, Garmin is not obligated to release any registration or unlock code information. Also, please be aware that Garmin can request that the stolen unit be returned to Garmin without compensation and report this information to law enforcement authorities.

If the product has already been returned to Garmin for service and is determined by Garmin to be stolen merchandise upon receipt at Garmin's facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

** My Comments **

I purchased my Nuvi 350 on eBay through a so-called Garmin "Authorized Dealer". Three days later when my unit broke, I found out that Garmin would not honor the warranty and they told me that my refurbished unit was already registered to someone else. Garmin also told me that they had never heard of the "eBay dealer" that I had purchased the unit from (ebestdeals4u). This is how I got into fixing the Nuvi's on my own.

Now, I'm not saying that the sellers on eBay are going to rip you off. In my case, my Nuvi worked fine except that the power switch broke 3 days later.

As for stolen units: I'd be cautious of anyone selling a unit with just the GPS and no accessories or just the GPS and car adapter alone. Be more suspicious if they claim the unit is locked with a PIN and that they have forgotten it. If a seller has the original box and all of the accessories, it's less likely that it was stolen from a vehicle. However, ask them if the deal includes the yellow Garmin registration card. You'll need that to register your unit with Garmin and obtain future updates. It has specific information unique to each Nuvi. No two cards are alike.

However, just because you have the card, doesn't mean your unit hasn't already been registered to someone else. If thats the case, you're out of luck, unless the seller can give your the ID & password that it was registered with through Garmin.

You can be assured that if you purchaseed your unit through a well-known retail chain, your Nuvi WILL have a warranty recognized by Garmin. No, I don't work for a major retail chain. I am an Engineer in the Electronics field (not Garmin or any other GPS manufacturer).

If you have any additional questions, please feel free to email me at ks3r at sharc dot net.

Good luck & safe travels,
- Jim (SHARCNET)

on Sep 03, 2008 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

Garmin Nuvi 680 is locked, purchased at eBay


Hi, according to the Garmin user manual on its device, if you forget your pin and security information that will enable you unlock your Garmin device, you must send your Nuvi to Garmin to get it unlocked. You must also send a valid product registration or proof of purchase.

Feb 06, 2011 | Garmin GPS Devices

1 Answer

"locating Satellites"


When you purchase a Garmin product you are given a key upon registration. If your Nuvi is registered then you need to go to Garmin and click on support. Here is a link to Garmins home page. Hope this helps, Sea Breeze

https://my.garmin.com/mygarmin/marketing/register.htm

Jun 20, 2009 | Garmin nuvi 250W GPS Receiver

1 Answer

Need to register it


Go to www.garmin.com and pick support then product registration then create an account and it will let you register from there.

May 16, 2009 | Garmin nuvi 205W GPS Receiver

1 Answer

360 Sound lost


Try listening with headphones. If you have sound there, then your internal speaker has gone bad.

- Jim

Aug 18, 2008 | Garmin Nuvi 760 Handheld GPS Receiver

1 Answer

Need help in registering my nuvi 650


Hello arvidi,

To register your Garmin GPS product simply go to the Garmin website at https://my.garmin.com/mygarmin/marketing/register.htm. If you aren't able to register the product via the website you might be able to call Garmin support. Their number is 1-800-800-1020 (U.S.).

Best Regards,
Ken
"Go Ahead. Use Us."

Jul 07, 2008 | GPS Devices

2 Answers

How to fix a cracked / borken LCD digitizer for Garmin360 Nuvi?


You can purchase a LCD with digitizer from ebay. I noticed that a guy with ID nuvi2007 on ebay sell LCD for some nuvi GPS.

Jan 06, 2008 | GPS Devices

1 Answer

Garmin nuvi download


You have to purchase the map upgrades from Garmin via DVD, I found a reputable vendor on ebay that was a little cheaper than garmin and alot cheaper than best buy.

Dec 06, 2007 | Garmin nuvi 350 GPS Receiver

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