Question about Dishwashers

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While washing a load of dishes our dishwasher stopped, although I don't know in which part of the Miser cycle. There is water in the bottom of the tub, and no lights on the electric control panel work. I'm thinking I will call the repair man in the morning unless you can recommend any actions to take. Thanks!

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  • mblistein Mar 15, 2011

    Will take a look at the hose, thanks. But I'm curious - would the drain stoppage cause the control panel to stop working?

  • mblistein Mar 17, 2011

    I was unable to try your ideas with the hoses (too difficult for my old self) so I asked a repairman to come the next day. He quickly found that the control panel (microcomputer) was completely burned out - cause unknown (he showed me the damage - it was obvious). Today he called back and said the cost to replace the control board and a blown fuse would be $470 dollars, less the $70 I paid for his visit. Can you tell me if that sounds reasonable? If you don't address such questions of cost that's fine. Thanks for your help. (BTW, the dishwasher is a Kenmore Ultra Quiet, about 7-8 years old; model 15958)

  • mblistein Mar 17, 2011

    Thanks -

    Sears Kenmore Ultra Wash: 665 15958 790

    (user guide part number is #3378927)

  • mblistein Mar 17, 2011

    Thanks Daniel - great resources.
    When the repairman showed me the control board there was a burned out area (blackened) area about the size of a thumbprint on one corner of the board (sorry, I couldn't tell you which corner as I'd never seen a board before). Could this have been caused by the fuse going bad, or would it indicate a control board problem, or is it impossible to know until I replace the thermal fuse?
    Also, I am by no means an electronics-experienced person but I have no problem taking on projects that have adequate diagrams and instructions. How do you think I would do, taking on this project myself?

  • mblistein Mar 18, 2011

    Thanks for all the info Daniel. I am not that familiar with electric parts but I'm also not afraid to try something new and am handy with screwdrivers etc. Do you think this is something I can do myself? Also one corner of the control board definitely had a "burned out" look to it, about the size of a thumbprint; could that be a result of just the fuse issue?

  • mblistein Mar 18, 2011

    Sorry for the repeat - I couldn't find your reply and video - had to click "more comments" but just didn't see it. Thanks for everything.

  • mblistein Mar 19, 2011

    Daniel's help was great - like having a friend with lots of experience to explain what's gone wrong, where to get replacement parts, what the real cost is (and what the repairman really pays) and who even shows you how to fix it yourself by providing a video. A very good service, and it seems completely reasonable to spend $12 to have a conversation with someone knowledgeable and with experience, to make a good decision about how to proceed.

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Hi

Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. Check the drain hose for any visible clogging, remove if present. If no visible lint is present then remove then turn off the dishwasher and remove the drain hose and check for any visible clogging. If still not visible then the drain filter or drain pump is clogged and you'll need to clean the drain filter and drain pump. Also, check for any food pieces stuck near the pump impeller. Hope this helps... Please post back for any further assistance.


Dan

Posted on Mar 15, 2011

  • 4 more comments 
  • Daniel Scott
    Daniel Scott Mar 15, 2011

    Hi



    Drain pump or drain hose blockage can cause the dishwasher to become non-responsive. Try and clear the clog & lint. After clearing the blockage turn off the power to the dishwasher for 15-20 minutes and check. Hope this helps...



    Daniel

  • Daniel Scott
    Daniel Scott Mar 17, 2011

    If it is the control board then yes it can be around that cost however, post back with the complete model no so that I can tell you how much the part will cost as you know they will charge you for home visit etc

  • Daniel Scott
    Daniel Scott Mar 17, 2011

    The part is $166...you can buy it from this link , also check this http://c.searspartsdirect.com/lis_png/PL..." target="_blank" rel="nofollow" >diagram before replacing the control board, as part#18 in the diagram is thermal fuse, if that is bad then it should be replaced not the board.

  • Daniel Scott
    Daniel Scott Mar 17, 2011

    I don't think you will do too bad with this repair :) though you can test the thermal fuse with a voltmeter, if there is no continuity it is bad but I believe that the control board is bad as it was burnt from one side. Check this video for control board replacement (just an example though):


  • Daniel Scott
    Daniel Scott Mar 18, 2011

    Yeah...I told you that could be a control board issue and yes if you want to try it yourself you can check the video that I have sent earlier

  • Daniel Scott
    Daniel Scott Mar 18, 2011

    Thats Fine :) post back for further assistance

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