Question about Toshiba Satellite L305D-S5938 Laptop

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When I load my Toshiba Satellite L305D-S3958 It loads up saying it didn't shut down successfully. I tried all the modes from safe mode, safe mode with networking, safe mode with command prompt, and Star windows normally. However when I select them it goes to the login screen; when I try to log in it starts to load but then gets a blue page that states that its crashed and then it reboots. It continues to do so even after I shut my computer down over night hoping that it would work. Any assistance in this would be greatly appreciated. Thank you for your time!

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I hope that you have a goood back-up of file. Getting blue screen error is a fatal OS problem. You need to re-install windows.You need to get the CD that came with your computer or the operating system disc you used to install the windows. Insert the disc on the CD-DVD drive and restart your computer. Watch for a Press any key to boot from CD or DVD... message. Installation will start. Good Luck!

Posted on Mar 14, 2011

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Try loading it into safe mode, to do this turn off your computer turn it back on and as it starts up hit F8 over and over until you get a black screen with white text that you can scroll through. Then look for something that says "Start windows in safe mode" and select that with the arrow keys to move and the enter button to select. If windows does not enter in safe mode, you may want to post clearer information as to what happens when it loads/doesn't load.

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Many things could be causing this, the first thing I would do is boot into safe mode and see if the issue continues.
Safe Mode

Just before the Windows 7 splash screen (black with windows logo) appears, press the F8 key to enterAdvanced Boot Options.

You should now see the Advanced Boot Options screen. If not, you may have missed the short window of opportunity to press F8 in the previous step and Windows 7 is probably now continuing to boot normally assuming it's able to. If this is the case, just restart your computer and try pressing F8 again.

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1 Answer

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Try to go first to Safe Mode.

Bring up the "Start" menu. Select the "Shut Down" option and then click "Restart."

Wait for the Toshiba Satellite A105 laptop to begin its restart procedure. Press the "F8" key at regular intervals (every 3-4 seconds) when the Toshiba logo pops up on the screen.

Continue tapping the "F8" button until the advanced Windows options menu appears. Use the down arrow key to scroll through the list of advanced Windows options.

Highlight the option labeled "Safe Mode." Press the "Enter" key and wait for the operating system to load in safe mode.

On Safe Mode try to use the keys that are not working if it's woking it's a software problem and you need to have a System Restore for the laptop.

If it's still not working go to BIOS Settings of the laptop try to reset it to default settings.

Hit the "Power" button to turn on the computer. Press the F2 key on the keyboard. This must be done prior to the operating system loading; if the Windows OS logo has popped up, it is too late. Boot into Windows, restart the computer, and try again.

Pressing F2 on a Toshiba laptop takes you directly into the BIOS, and any settings can now be changed.

If you have successfully entered the BIOS Phoenix press F9 there will be an option that will pop out after pressing F9 the choose yes, after that press F10 there will be an option that says "Save and Quit." This will save any changes you've made, exit out of the BIOS, and restart the computer. Choose yes again, after that process the laptop will boot up now to your Windows Screen.

Try to use again the keys that are not working, if it's still not working definitely that's a hardware problem, you need to contact Toshiba Technical Support here's the phone number

800-247-7777

to assist you further with this problem or you can drop your laptop to a nearest Authorize Service Provider for Toshiba near in your place.

Hope this helps. :-)

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This can be a few things. first try and cold start it.

1. Take out the battery leave it pluged in. hold the power button for 5 sec. then release. turn on system normaly once in windows shut down. replace battery. turn back on. that should work.

2. You have a bad driver problem trying loading into safe mode hit F12 and select safe mode if it loads with no problem then it could very well be a driver or software problem

3 if nether of them work then you have a hardware problem which could be causing overheating.or just a device going bad.

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