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Posted on Mar 14, 2011
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I know my ID but cannot get my password to work or remember the security answers. How can I get a new password that will work?

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Anonymous

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  • Expert 35 Answers
  • Posted on Mar 14, 2011
Anonymous
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Joined: Mar 06, 2011
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Do you have an alternate email address? usually what happens if you dont remember both things its either you could redirect it to you alternative email address.
Also pls bear in mind that when you use a password it should be a word or phrase that would really stick to your mind. With regards to security answers you could try to answer it at least 3x in a day.

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Related Questions:

0helpful
1answer

Reset my password

  1. Go to My Apple ID and select "Reset your password."
  2. Enter your Apple ID, then select Next. If you don't remember it, choose Forgot your Apple ID.
  3. After you enter your Apple ID, there are three ways you can reset your password. Choose an option below:
  • Answer your security questions. Use these steps if you know the answers to your security questions.
  • Use email authentication. We'll send you an email that you can use to reset your password.
  • Use two-step verification. If you set up two-step verification, you can use it to reset your password. You just need your recovery key and a trusted device.
0helpful
1answer

Login my itunes account

Nowadays, I believe that all users must actually have an AppleID to use iTunes, which is different than a password for iTunes. In other words, I used to sign into iTunes using my iTunes user name and password, but somewhere along the way, I was required to acquire an AppleID instead. An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, buy from the Apple Online Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more.

I cannot tell by your question if you already have an AppleID and forgot the password for that account, or if you're trying to use your old iTunes account and forgot that password. If it's the latter, I don't think your old iTunes user name and password would work anyway. But I could be wrong.

If it's the former, here are the instructions for resetting your AppleID password (copied and pasted, obviously!):

If you forgot your Apple ID password Can't remember your Apple ID password? Try resetting the password.If you forget your Apple ID password or don't know it, choose from the following options to reset your password. After resetting your password, you'll be asked to sign in with your new password when you or your device accesses an Apple feature or service that uses Apple ID. If you know the answers to your security questions
  1. Go to My Apple ID (appleid.apple.com).
  2. Select "Reset your password."
  3. Enter your Apple ID, then select Next.
  4. Select "Answer security questions" as your authentication method. Select Next.
  5. Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
  6. After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.
If these steps didn't help you to reset your password, contact Apple Support.
If you have access to the email addresses associated with your Apple ID
  1. Go to My Apple ID (appleid.apple.com).
  2. Select "Reset your password."
  3. Enter your Apple ID, then select Next.
  4. Select "Email authentication" as your authentication method. Select Next.
  5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID. Didn't receive the email?
  6. Open the message and select the link to reset your password.
  7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.
If these steps didn't help you to reset your password, contact Apple Support.

If I missed the mark on your question, let me know, and I'll try to help some more.
0helpful
1answer

Change apple id password

Changing your password for your Apple ID if you know it is easy:

Follow these steps to change your Apple ID password.
  1. Go to My Apple ID (appleid.apple.com).
  2. Click "Manage your Apple ID" and sign in.
  3. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
  4. Click "Password and Security".
  5. In the "Choose a new password" section, click Change Password.
  6. Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.

If you don't know what your password is currently, you'll need to know which situation applies to you:

If you know the answers to your security questions
  1. Go to My Apple ID (appleid.apple.com).
  2. Click "Reset your password."
  3. Enter your Apple ID and click Next.
  4. Select "Answer security questions" as your authentication method. Click Next.
  5. Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
  6. After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.
If you have access to the email addresses associated with your Apple ID
  1. Go to My Apple ID (appleid.apple.com).
  2. Click "Reset your password."
  3. Enter your Apple ID and click Next.
  4. Select "Email authentication" as your authentication method. Click Next.
  5. Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
  6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.
If you have two-step verification turned on
  1. Go to My Apple ID (appleid.apple.com).
  2. Click "Reset your password."
  3. Enter your Apple ID and click Next.
  4. Verify your identity: Enter the Recovery Key you were provided when setting up two-step verification, then choose a trusted device that will receive the verification code from Apple.
  5. After entering the verification code, create your new password and click Reset Password.
If you don't have your Recovery Key or are unable to receive messages at your trusted device, follow the instructions for what to do if you can't sign in with two-step verification.

If you don't have access to the email on file and/or don't know your security answers and/or don't have the device or code associated with two-step verification, please call AppleCare at 800-692-7753.

You will need to verify your identity using two separate pieces of information which will vary depending on your account, but after verifying your identity you will be able to have a password reset email sent to you within 24 hours.
2helpful
1answer

Answer your security question .,.,.,.,is coming when i log in my fb account .,.,the question is what was your grandfather s occupation ,.,..,.,but i dont remaimber the answer .,plz help me

when you forget the password and security question and answer u can reset the password by selecting option to send the link to your gmail id (if you remember the gmail password). they will send the Fb link to your mail id to reset the password. if you dont succeed by this procedure you need to send your id to facebook support . they will reset and send the new password to your mail id.
2helpful
2answers

Sir i forgot my password.I do remember my 1st secret question but i cant remember my 2nd secret question,nor do i kept any alternate email id,i hve some important mails in and i want them,its important...

Hello,
Unfortunately, the official answer from Yahoo is that if you forgot your secret questions you will need to create a new account.

From Yahoo: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.


If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.


Please let me know if I can help you further.

Regards,

KYTechnology

Mar 01, 2011 • Yahoo Mail
1helpful
1answer

I think my email id has been compromised.I can't remember the answer for my security questions. How can i recover the password? If you have any solution inform at the earliest. Thankyou.

Hello there!

Please remember that you must always enter your correct username and password and the security question/answer otherwise you will not access your email. You may try to click the "forgot password" then you have to check your alternate email that you register, from there a link will prompt you to reset or retrieve your password.

In any case, you just have to create a new email.

If you need further assistance, please let me know.

Regards,
fossildude
Nov 09, 2010 • Yahoo Mail
1helpful
1answer

I known my mail id but i forget my password

If you remember your security answers then you can get your password back. click on forgot password link if you have given a standby id then you can get that password on that id. If not then you have to answer your security questions and you can reset your password. If you have not given secondary id and you don't remember your secret answer then you can't do anything.
Jul 11, 2010 • Yahoo Mail
1helpful
1answer

Password renewal

If you remember your security question and its answer then you can get your password. Yahoo provides this facility. They ask two security question and if you answer them correctly then you can reset your password.
29helpful
15answers

Dont remember my secret question answer

Where did you first meet your spouse?
Oct 19, 2008 • Yahoo Mail
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