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Whenever I insert the charger into my phone, it cuts off. Same thing happens whenever I try the USB connection. The phone cuts right back on as soon as I pull out the charger and will not turn on unless I do so.

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Keep the charger in and see if while the phone is off it is charging, it may be the charger or it may be a setting on the phone, maybe a phone model or brand will help answer the question.

Posted on Mar 14, 2011


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Here is a generic solution for all mobilephones!

This problem could be caused by either battery, charger or firmware failure. you can try the following to secure which!

-Try your mobilephone with another charger or connect it to a PC using a USB cable
> if ok? the problem is your charger!

-Try your mobilephone with another battery
> if ok? the problem is your the battery!

-Try your battery and charger on another phone
> if ok? the problem is your mobilephone/firmware :(

If you dont have access to other phone, battery, charger or USB-cable you can at least try the steps below:

1. Turn off your mobilephone
2. Take out your battery, Sim-card and memmory-card
3. Connect your charger
4. Put the battery in
5. Turn on the phone

If it doesn't help, with a little luck! you should get a USB-cable, back yor phone up and reset it to factory default and upgrade your firmware/software on the phone to the latest version!
OBS! You should only do it with a fully charged battery! or you could damage your phone irreversibly!!!

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Both of my e815's had this same problem. I was able to remidy it by taking a tooth pick and cleaning the contacts where the phone charger plugs into. Since I have done this neither one of my phones turns off when it is plugged it. Hope it works for you too!

Dec 10, 2006 | Motorola Mobility E815

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