Question about Bose Audio Players & Recorders

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Hello I have a Bose Wave music system-single cd capacity and a cd is stuck in it-I kept pressing "eject" as it was saying "disc error" it now says "no disc" even though the cd is still jammed inside-any advice?

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  • Bose Master
  • 6,771 Answers

The Bose Wave System is top of the line and deserves a specialist, the Bose service department does all the repairs on their own products and carry the parts to implement such repairs. They do not authorize any other repair facilities to work on their items. I suggest you get in touch with them to assess your Bose Wave Music System.

Posted on Mar 14, 2011

Testimonial: "thank you! I appreciate the tip!"

  • John Cunningham Mar 14, 2011

    Thank you! glad I could help, John.

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Posted on Jan 02, 2017

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1 Answer

I cant insert a CD into my Bose Wave Music System. I think there is a CD stuck there. How do I get it out?


It is very difficult to remove a stuck disc and may require removal of the cabinet to get inside the works. Best to take it to a qualified service shop where they can do it for you.

Oct 09, 2014 | Bose & Wave& Music System

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A CD is stuck in my bose system How do I get it out?


From an other web site

If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.

PART I
1. First unplug the power, wait a minute, and then replug power, watching the front display.
2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.

PART II
1. Unplug the power cord.
2. Turn the radio upside down with the front facing you.
3. Remove the 5 screws from the bottom plate.
4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
7. Reverse these steps to reassemble your radio.

Enjoy your cd player again!

Oct 09, 2014 | Bose & Wave& Music System

1 Answer

I have a bose wave system. I tried loading cds in the multi changer and kept showing error and never would play. The multi changer still has one of my disc and will not eject. I tried unplugging and...


Hi, The cd disc is not in his place inside the multichanger, you must open the appliance and try to take out the cd without forcing, otherwise you wil brake the mechanical system,
after this the system will work well.
Thanks.

Jan 30, 2011 | Bose Wave music system Multi-CD Changer...

1 Answer

Update CD Disc is stuck in wave music player, it didn't update anything for the multi changer and it will not eject. Stuck in "Loading" cd mode


Have you tried unplugging the player, waiting several seconds and then plugging it back in?This may reset the euipment and cause it to eject the update disc. Be sure to wait when it says wait. Do not force anything. You may damage the unit.Is this an entirely new system? If it is, find your manual and paperwork and call the company support number immediately.

Dec 27, 2010 | Bose Wave Music System CD Shelf System

1 Answer

Bose Wave System CD does not eject


Just unplug your power supply for 3 hours to reset the unit and to dissipetate power surges.

Hope it may helps;

Jun 12, 2009 | Bose Wave Music System CD Shelf System

1 Answer

My bose cd player won't take a cd now and play it but the radio works fine. There doesn't seems to be any disc inside. The display says no disc.


It looks like this is a Wave Music System. (Front, slot-loading CD drive? About 4 inches tall?)You could try a basic reset. Just unplug it from power for about 30-40 seconds. When you plug it back in, it should try to 'force-eject' anything that could be stuck inside. Otherwise, try another CD after the reset to see if it pulls it in and it plays. If that doesn't work, you could try flipping it upside down and pressing eject. (a roller could be stuck on something)
Let me know if this helps.

Jun 10, 2009 | Bose Cinemate Digital Home Theater System...

2 Answers

Bose Wave Music System - CD Says "Not Playable"


I turned mine upside down pressed play and it started working.
Turned it back over and it's working fine.

Dec 22, 2008 | Bose & Wave& Music System

1 Answer

CD stuck in BOSE 3 disk stack player


I had the same problem and went to the Bose Tech Support site and found this solution. It allowed me to eject the stuck CD. The same problem happened again when I tried to enter another CD but after repeating the process below the CD ejected again and after that it worked fine.
Hope it works for you.
  • Try performing a reset with your Wave® music system upside down:
    1. Unplug the system, flip it upside down, place it on a firm, level surface, then plug it back in again

    2. If the CD ejects when you do this, the system may need to be serviced. Contact Bose® Technical Support or call 1-800-278-1281


  • Jun 06, 2008 | Bose Wave music system Multi-CD Changer...

    1 Answer

    Cd stuck


    unplug the unit and as you plug it back in start pressing the eject button in one second intervals as it powers up. This should command it to eject before it tries to read the disc.

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