Have a toshiba c655 brand new in the box as soon as I turn it on it- says to enter current password. It will not let me use F2 or F12, it goes right back to enter current password. How can I solve this problem?

Boot up or restart your Toshiba laptop.

Immediately and repeatedly tap the F2 key on your keyboard until the start screen appears to change your BIOS (user) and supervisor

(HDD user) passwords.

Use the arrow keys on your keyboard to highlight "Set User Password" or "Set HDD User Password" and press "Enter" on your keyboard.

Type the current password in the box that appears.

Type your new password ox.

You will be asked to enter your new password a second time to confirm it.

Step 1Turn on your laptop. Press the "F2" key when the first loading screen appears. This will load the BIOS. You'll only have a second or two to press this key before Windows begins to boot. If you're not fast enough and the Windows screen comes up, simply restart and try again.
Step 2Use the right-arrow key to highlight the "Security" tab. This is the third tab from the right.
Step 3Press the down-arrow to enter the Security Settings menu. Scroll down to "User Password," listed beneath the "HDD/SSD Password Select." This will open a pop-up window with three text fields.
Step 4Type your current password into the "Current Password" field. Press "Enter." Type your new password into the "New Password" field and press "Enter." Type the same password again into the "Confirm New Password" field and press "Enter." The "Password" window will close.
Step 5Press the "F10" key to save your new settings and exit the BIOS. Your laptop will now boot normally.
TipHDD password can be changed as many times as necessary. However, once you enable password protection, you can never delete it.

The Basic Input/Output System (BIOS) password is not set by default on Toshiba laptops. When set, the BIOS password must be entered every time you turn on your Toshiba or wake your system from Standby mode. If you forget the password, you cannot boot your system. Prevent having to enter a password or the results of forgetting the password by removing the BIOS password from your Toshiba laptop. Other types of passwords can be set, such as a Windows password, to prevent unauthorized access to your machine.

1. Turn off your Toshiba laptop.

2. Wait 30 seconds and turn your laptop back on.

3. Press "F2" repeatedly as soon your Toshiba laptop begins booting until the BIOS menu screen appears.

4. Enter your existing BIOS password and press "Enter."

5. Press "F2" again to enter the BIOS, if prompted.

6. Use your arrow keys to select the "Security" tab in the BIOS menu.

7. Use the arrow keys to select "Set User Password."

8. Press either "F5" or "F6," depending on your Toshiba laptop model, to open the Password section.

9. Enter the current password into the "Old Password" prompt and press "Enter."

10. Press "Enter" when the "New Password" prompt appears. Do not enter any text in this box.

11. Press "Enter" again to confirm the new password.

12. Press "F10" to save your changes and exit.

I hope you find it very helpful. Best regards.

Sounds like the HDD password or Bios password got set.

You may need to talk to the person who set that password to be able to finish booting up the computer.

If that person is not available - you can call the Toshiba 1-800-457-7777. They may want to charge you for the over the phone support - but they should be able to walk you through how to get around the Bios or Hdd password if that is indeed your problem.

Oh be care full here some systems will only allow you a certain trys at entering the password then they will just stop functioning.Try moving on without entering a password at all(blank box etc)'
Good luck
Davey Snake!!!

Well you have to get into bios setting with F2 when you see logo (Toshiba) hold the button down. When it comes up look at the bottom of your screen and directions are posted. You use the arrows to get into security and clear password. This is called a boot up virus. It worked a few times for me but there are some nasty ones out there and you may have to do a full restore. Don't forget to use the F keys when exiting the bios section. Look at the bottm for directions.

Hi

You could try to start up in safe mode ( quite often f8 ) sign in as administrator and cancel the password

Also if you get into safe mode try a system restore back to when it was ok

Or hit delete key a few times when starting up hopefully this will take you into the bios because the f12 or f2 key may be disabled

Be very careful what you change in your bios because on a laptop its not very easy to change jumpers on bios battery so only enable the f2 or f12 then hit save and exit windows will then restart

But be very very carefull not to play around in the bios if you dont understand it you may end up with BIG BIG Problems

Have a toshiba c655 brand new in the box as soon as I turn it on it- says to enter current password. It will not let me use F2 or F12, it goes right back to enter current password. How can I solve this problem?

Hit F12 and select last known good configuration

IF IT COMES TO A SCREEN THAT SAYS "TOSHIBA" AND AT THR BOTOM LEFT SAYS ''F2-UTIITY , F12- BOOT MENU'' CLICK F2 IMIDITLY AND USING THE RIGHT CONTROL BUTTON SCROLL TO ''SECURTY'' AND CHANCE THE PASS WORS