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How do I remove virus-infested files on my WD "My

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Try using Malware Bytes and having it scan the WD. This program ussually gets rid of most viruses.

Posted on Mar 14, 2011

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Windows 7 can not be installed on my drive after i formatted it,, it says "S.M.A.R.T staus: BAD". do i have to replace my hardisk? or are there any solution for this problem,, please help,,,


You have the S.M.A.R.T. virus infestation. There is nothing wrong with your hard drive.

You can try to remove the infestation yourself by following the steps below or as I recommend to most everyone who gets this particular virus. Bring it to a pc shop that specializes in virus removal for a set price. I strongly recommend bringing it to a expert because this is a very tough infestation to remove. If you try and remove it yourself you are very unlikely to remove all of the virus infestation and might not be able to recover any missing program Icons that have already disappeared.

If you feel lucky then here you go:

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

Aug 26, 2012 | MSI Computers & Internet

1 Answer

Trying to backup to my WD passport, get a message "don't have permission to save to this location, contact administrator to get permission". there are already saved items on the same drive. why I...


Are you dragging and dropping files from the WD passport to a folder on your computer? If so which folder? It may be that you are trying to copy the files into a Windows system directory.
Try dragging and dropping the files to a folder on your Desktop or under My Documents.

Please leave feedback for this solution, thanks.

Mar 08, 2011 | Computers & Internet

1 Answer

I wanted to back up the files on my WD passport. Apparently I cannot move the majority of my files and there are some .exe and .inf files on my wd that are locked and not removable. my guess is that it...


Hi and welcome khaksh ,
Connect your passport to your lap .
Let your antivirus full scan the content of it .
Complete the scan with MalwareBytes , a powerfull malware killer :
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
To completely finish the job , have the content of your lap fully scanned by both applications .
When you are shure both pc and passport are virus free , try accessing locked files as administrator .
I hope this will help you .
Best regards ,

Feb 12, 2011 | Western Digital Passport 120GB External...

1 Answer

All my files say they are shortcuts that cant be opened and cant be found, the location given is toiofix.exe (E:) and the wd passport itself is on drive (F:) .. The WD passport itself , i am told by the...


This blog article is exactly what you need to read in order to fix it. As your external wd drive probably infected with virus. Note: to start with, do not format the drive immediately. Regards

Oct 14, 2010 | Western Digital Passport WDXML800UE...

2 Answers

Autoplay


ok .. firstly your hd contains a autorun.inf file that the comouter detects and follows the instructions of.. This file gets overwritten or deleted it fails to work.. Also more than likely it has a virus infection.. The virus spreads by overwriting you autorun file to initiate itself everytime you connect your harddrive.. You will need to run a virus scan and remove it..

To remove the autorun the virus has created ples
  • connect your drive
  • click start then computer
  • right click you WD hard drive and click explore
  • find the autorun.inf file,, right click and click edit.. or open with notepad
  • replace the contents of the file with the following
[WD Silent Installer]
Model=My Passport Essential
Program1=WDSetup.exe

thats it ,, save it and exit..

PS REMOVE VIRUS FIRST.. USE AVG FREE ANTIVIRUS AND SUPERANTI SPYWARE..

for more details click this link

http://www.fixya.com/support/r4245067-virus

Mar 19, 2010 | Western Digital My Passport Essential...

1 Answer

My WD passport is requiring that I select a password and/or certificate to encrypt every file that I put on it. It didn't do this before, I was able to copy and paste docs right into it, but now it's...


It may be something your antivirus is doing to keep from transferring a virus from the Passport to the Computer or vice versa.

Always be certain to run your antivirus on all periferal storage devices.

Jun 19, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My passport "removes" my files!


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Jan 16, 2009 | Western Digital Passport WDXML800UE...

2 Answers

Can't load a 13 gig avi file onto wd drive with 90 gigs free


Typically this is because there aren't large enough fragments to load. Run defrag several times and try again. You might also run the cleanup program and remove any temporary files, temporary internet files and anything in your waste basket before you run defrag.

Please let me know how this turns out.

Nov 23, 2008 | Western Digital Passport WDXML800UE...

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