Question about HP DeskJet 3820 InkJet Printer
Dear Expert, I have a HP Deskjet 3820 that won't print blue. I had a print cartidge in it (and hp oriignal) that slowly faded the blues leaving me with only pink. I then changed the cartridge for another hop original and now the printer will not output blue at all. I have gone through all the software checks, th eulities and so on cleaned the heads etc etc but to no avail. Do yu have a possible solution? Thank you for your kind assistance. Please contact me at: email@example.com
The problem is most likely an "old" cartridge, even if it was new in the box. Printed on the box is an "install by" date which is 18 months from the manufacture date. If you do not have the box you can check the warranty date on the cartridge as shown here. The warranty date is two years from the date of manuacture, six months beyond the "install by" date.
A fresh cartridge will almost certainly solve your problem. When buying new cartridges I would look for at least six months remaining before the "install by" date.
When storing cartridges for long periods keep them in a cool place and leave them standing upright as they would be hanging on a store display shelf for maximum life.
Bob Headrick, Microsoft MVP Printing/Imaging
Posted on Aug 01, 2008
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Posted on Jan 02, 2017
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