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I am served for telephone service by the Bell, however for my calls to the Netherlands and for all Long Distance calls I dial first 10 10 229. A voice informs me that the charge is 2c/min. On my telephone bill it appears to cost me 9c/min. I contacted the Bell and they tell me that they do not know the provider's name for those long distance calls and do not know the tel. number either. What can you advice me to do? Thank you. Bill Ysselmuiden

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Who told you to dial those 10 10 229 number? If you got a calling card about those, then the distributor or the manufacturer should be responsible. Those who told you to do so should be responsible for the wrong instructions on the voice. Do you know the telephone communication market regulation organization or government department in your area?

Posted on Mar 14, 2011

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