Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

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Delonghi Magnifica fully automatic espresso EAM 3500. It is 3 1/2 years old and has been in storage for about 9 months, it was working fine when we put it away to move however now, when you turn the machine on it initialises and the infuser drops down as normal, but its position prevents the door from closing properly, so you get an "open door" message. Is this a major problem or easily fixable.

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Hi hknyn,

If you have an open door message it might caused by a broken pointer. There are several ways on how to check if you have a broken pointer. Check the pointer if it still touches the switch or replace the door. Here are some steps that you can apply on checking the pointer.

1. At the of the door towards the hinge, you can see a pointer that activates the switch.

2. Please check if the pointer can touch the switch. If not, the pointer is broken. Door needs to be replaced.

3. Now if the pointer is not broken, try to adjust the pointer to touch the switch. There is an adjustment inside the machine it is located at the manifold mount. It has 2 screws that can be loosened to move the mount forward. Please adjust the switch forward so the pointer can touch the switch.

Hope it helps.

Thank you for using FixYa.

Posted on Mar 15, 2011

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