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Hi I have an ACER laptop and i'm pretty sure it has a virus. Can you talk me through the process of removing in over the phone?

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Why dont you restore to factory settings?Mines F10 whilst booting (or re-install O.S discs)most are different,refer to manufacturers site and if using windows buy the recommended anti-virus software,so the problem does not re-occur.

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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My acer is,stuck and will not come off boot manger page. It will not even go to safe mode. When start up goes right back to boot manger


This is a sign of a hard drive problem. Your computer cannot "talk" to the hard drive for some reason. You will need professional service to resolve this.
Online Virus Removal 39 99 Online Virus Removal and Online PC Help

Jan 13, 2015 | Acer Computers & Internet

1 Answer

Rebooting process keeps repeating itself halfway through start up


You might have some viruses and malware...

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Jun 29, 2012 | Acer Aspire 5710 Series Laptop Motherboard...

1 Answer

How to remove the antivirus before installing new anti virus


Hi

click control panel icon

13376450-m35oz4jvdfvvmght4a51n0jl-5-1.jpg under programs click uninstall programs

13376450-m35oz4jvdfvvmght4a51n0jl-5-3.png uninstall menu look for AVG program and select remove

13376450-m35oz4jvdfvvmght4a51n0jl-5-10.jpg
some programs require you to restart the PC/laptop to complete the removal process.

Cheers

Jun 27, 2012 | Acer Computers & Internet

1 Answer

My pc is a notebook acer. my problem is how can i remove the virus on my pc?


ok what type of virus is it and what type of anti virus are you running?

try this www.best-antimalware.com I use it and its usually pretty good if it doesn't remove it it will tell you where and what type. I found how to remove lots of them just by searchiing the net once I found what type of virus it was

May 15, 2011 | Acer Aspire One PC Notebook

2 Answers

How do i remove Lsas.Blaster.keyloger from my laptop?


Hi,

This is what I found for you. Visit the below mentioned website, it shows step by step instructions to remove the Lsas.Blaster.Keyloger virus.

http://www.411-spyware.com/lsas-blaster-keylogger-removal

Jun 29, 2010 | Acer Aspire 3610 Notebook

1 Answer

Virus infected


Hi,the best and only way to get rid of a virus on your phone is to flash the entire ROM(random operating memory) of the phone,the flashing process is a process which formats and restores the phone's factory setting and makes it look like a newly purchased phone,

However,this involves high skill and technicality,so consult a qualified technician,to carry out this flashing process.

Thanks and take care

Jun 10, 2010 | Cell Phones

1 Answer

Have a acer aspire one d250 with virus


Hi Thanks for your question.
Please click on Start then All programs then Acer Empowering Technology and chose Acer eRecovery Management. This will guide you through the process of recovering your netbook. Please do not hesitate to ask more questions. Good Luck

May 05, 2010 | Acer Aspire One D250 (99802378332) Netbook

1 Answer

I done a norton scan removed the virises now its logging on then straight off cant get into mt laptop


Turn system restore off to begin with. Not sure how familiar you are with this process but click on start, then right-click on "my computer", then click properties, then look for "system restore"...should be top left tab. I'm assuming you are running windows XP? Anyway, put a checkmark in the box that says "turn off system restore".

Now run your full system scan with Norton. Whatever Norton detects and removes etc...it will now be vanished since the virus can no longer back itself up in the system restore file.

Godspeed! It's a time-consuming process for sure. Best of luck!

Jan 02, 2010 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

MY ACER ASPIRE 3002LCIPC LAPTOP WILL NO PROCESS PASS THE WINDOWS STARTUP


Unfortunately your in a state where you need to
1. boot into a dos based application and run a virus remover.

2. slave that drive to a clean master that's protected with virus software

3. blow the drive away and start over.

sorry
t

Aug 28, 2008 | Acer Aspire 3002LCi Notebook

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