Question about Dell Inspiron 6400 Notebook

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Hi, since having a new BT home hub, my inspiron 6400 will not connect wirelessly unless I do a 'repair' with it. Sometimes it detects broadband but wont connect wirelessly. My son changed the channel and it seems to have made the problem worse! The main computer us connected to broadband via ethernet cable. I got the new hub as BT promised that it would cure my drops in speed and micro disconnections with my broadband (this happens often in the mornings). Now I have swapped one problem for two problems! Help???? Thanks.

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Most people have to just work out the configuration by them selves BT do offer a lot of support (0800 022 33 22) Their equipement is pretty good and widely used.
By the way the most least used channels are 1,6,and 11 there might be a default but these are the most complete channels which do not overlap(RE;
cnannel 1]--2.412 Centre frequency(ghz)
channel 6]--2,437
channel 11]-2.462

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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BT is right, the fault is at your end, because you can connect to the Internet with an ethernet cable.
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Check your TCP/IP settings is set for "Obtain an IP address automatically"
Without more information it is difficult to identify exactly what is wrong with your connection.

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