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In trying to print, I'm getting a message saying "more than one ink tank is installed (blk) - use only one ink tank" and it won't go away and won't print. What to do?

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I called Canon Tech Support - they were very helpful. I removed all the ink tanks, then the print head, unplugged the machine, waited a couple of minutes, put it all back together and replaced the small black ink tank and the problem was solved.

Posted on Aug 02, 2008

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