Question about PreSonus FireStudio Project with Faderport

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Hello, Not sure if my issue is hardware or software related. I have the Presonus Firestudio Project with CuBase LE4 software, running on a laptop with Windows 7 (Home premium I believe), I have 3GB of RAM and a 2.3GHZ processor, both higher than CuBase requires. I have optimized the laptop for recording, I have defragged the hard drive, "tuned up" the registry, downloaded the latest drivers available, and still CuBase arbitrarily freezes during recording, in a different spot every time (sometimes after a few seconds, sometimes several minutes). If I set CuBase to record through the built-in mic jack on the laptop I have no issues (records for 35 minutes without issue), but when I fire up the Firestudio all goes to pot. Is there anything I can do, other than give up and go with other equipment & software?

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What latency do you have the Presonus set to? Too low of latency can cause this issue.

Posted on May 03, 2011

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1 Answer

Factory reset


I don't think it's possible to reset a Faderport in the traditional sense since the firmware is not an EPROM (Electrostatic-Programmable-Read-Only-Memory).

I think it's more likely that the driver on your PC or Mac has become corrupted and needs to be uninstalled and reinstalled.

To do this, we'll need to know more about your platform, especially the DAW. Are you using Studio One v2 or v3?

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This looks like a duplicate of your first question. Is it?

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  1. Go to http://www.presonus.com/products/Detail.aspx?ProductId=43
  2. Click downloads
  3. Download the software for your OS
  4. Open the downloaded software and follow on screen instructions

The following is OPTIONAL and can potentially DAMAGE or BREAK your device:
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  3. then follow on screen instructions

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Make sure all background processor hogs such as Antivirus, Antimalware, Anti-spam, automatic defragers as well as internet accessing program are either removed or disabled on your computer. These processor hogs cause overuns and underruns causing data loss which appear as clicks caused by discontinuities in the data stream.

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Turn OFF all resource hogs such as Anti-virus, Anti-pop-up, and other background programs. Disconnect all internet access such as wireless and Ethernet service programs. All these resource hogs and programs for instance that keep track of when to run scans just cause interrupts of the servicing of the high speed audio grabbers. Your machine should be BARE of all these hogs.

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On the back panel, beneath the socket that the IEC mains cable plugs into, the legend says 110-240v A.C. so I believe that the unit is already dual-voltage enabled.  the spec sheet on the manufacturers website confirms it is factory configured to work with 90-230 volts. http://www.presonus.com/products/detail.aspx?productid=43
However if you are not prepared to risk trying it I would simply purchase a separate voltage converter capable of delivering 20watts output. In the UK these cost about £10 (AUD$20) and  would be a lot cheaper than wrecking your  kit

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