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I have a fairly new HP All In One Printer and finally got it installed today. Upon installation, I attempted to print a document and I keep receiving a message stating cartridge jam. What can I do to correct this?

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The ink carriage is likely stuck. If turning it off then back on doesn't clear it it could have paper jam could be causing it to stick. If you see no paper then open the unit and try to move the carriage by hand.

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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