-   I have the same problem with mine. All the lights were rotating indicating an issue with the brew unit. So, I took it out and cleaned it but can't get it back in now. I thought your suggestion woudl work mirran, but no luck.
It definitely has something to do with the cranking mechanism not meshing. -   yvr72
try to put in the dregbox to the machine, close the door and power on the machine. When the machine not make any noise, open the door and put in the brew group.
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