Question about Sony NWZ-E443 Digital Media Player

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Hi.. Im having a problem with sony WVS- E443 (mp3 player) some times it suddenly restarts and does not respond and erase all of the contents of my MP3 player it also cannot be recognized by my old desktop (w/c pisses me off) but it charges.... is it the player or the comp? I cannot test it out with my father's laptop because its getting fixed... :(

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Sounds like the issue has to do with th flash memory of the mp3 player. It sounds as if it is going bad. You may have to get it repaired or replaced.

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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Visit this Sony website, that has support for your player....

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Mp3 player


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

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It will display the following options:
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Caution! Erases all content!
Save a copy of your player's content before formatting.
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Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
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