Question about Microsoft Xbox 360 Console

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Your account has been suspended due to a problem with your payment option. Please use a different payment option or update your current information in Account Management. How do i change this

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You could do this from your console or on xbox.com I think they've changed the layout since I've owned a 360 but heres micorosofts link: http://support.xbox.com/en-us/pages/xbox-live/how-to/xbox-live-account-management/change-billing-info.aspx
~best of luck!

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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SOURCE: please help =[

ahhh this happend to me
the email is the account u registered the email with
and its not on www.billing.microsoft.com
its on http://www.xbox.com this usally means that u where paying by a credit card?... what you gotta do is get another credit card and add it, otherwise your account will be suspended for about 3 months before your able to get it back.

Posted on Sep 26, 2009

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1 Answer

Cannot use console until subscription payments are udated


Hello! Your Xbox is simply telling you that in order for you to access any of the online content available for the Xbox 360, you will have to update your subscription payments by adding a valid credit card to the account credentials so that Microsoft is able to charge you for your usage of their online service, Xbox Live. Until you update your subscription payment option, you cannot access the online content. To update your information on the account, go to Xbox.com, log into your account and then head on over to account details and then "Payment Options" and then update your information by entering your valid credit card information. Hope this helps! Good luck! :)

Aug 18, 2014 | Microsoft Xbox 360 Console

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles & Games

1 Answer

I have a suspended ebay account. I paid 18.19 that was due on Nov. 17th. I thought that was the problem. It remains suspended and I have no idea why? Ca you assist me?


Hi there!

With regard to the suspension in your account, if it's about billing it could be that your account's being charged off.
A charge off means eBay has recognized your balance as debt to eBay for accounting purposes. Keep in mind that you still owe this amount to eBay. Additionally, eBay reserve the right to pursue collections efforts, including use of a collection agency.

To avoid further collections efforts and to remove the suspension,I recommend that you need to pay for the fees. eBay will reinstate your account as soon as eBay receive payment for this amount.
Here's what to do:
-- Check your invoice
To see the overdue balance and a breakdown of the fees you've been charged, follow these steps:
1. Go to My eBay. You may be asked to sign in.
2. Click the "Account" tab.
3. Click the "All account activity" link under your current balance.
You'll see a summary of your latest invoice and a list of fees, credits and payments from the last 4 months. To see a previous invoice, select the one you want from the "Invoices" drop-down menu on the right side of the page.
-- Make a payment
eBay accept payment by PayPal, direct debit, credit card, check, or money order.
Here's how to make a one-time payment:
1. Go to My eBay. You may need to sign in.
2. Click the "Account" tab.
3. Under "Payment methods for Seller Fees," click the "one-time payment" link.
4. Follow the instructions to complete your payment.
How long will it take for your payment to go through?
-- One-time credit card and direct debit payments post immediately to your account.
-- PayPal payments take approximately 5 business days to post.
-- Checks take approximately 7-10 business days to post.
To learn more about paying your eBay seller fees, go to:
http://pages.ebay.com/help/sell/pay-fees.html
Once your payment has been posted, your account will be reinstated automatically, and you'll be able to start selling on eBay again immediately.
I hope I've explained this clearly. If you have any problems please add a note here or you can send another concern.

I hope this helps. Please rate if it does!

Nov 20, 2010 | eBay Auctions

1 Answer

Suspended account due to payment options as card had expired.


Go to the xbox live website and sign in with your email and password which should direct you to your gamertag and there should be payment options to renew the credit card subscription or purchase the month cards at a store like Gamestop or Walmart. Xbox.com

Oct 16, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says...


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You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers
  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Oct 02, 2010 | Video Game Consoles & Games

2 Answers

I'm new to quickbooks. Trying to set it up so we


I am currently using the basic version online which may be a little different from your version. With in my version I am able to do that by editting the clients information and then selecting the terms under the section named clients billing information.

once you attempt to type it in you have the option to <<add new>>

I hope this answers your question.
Thank you for visiting FixYa for your solutions.
Susan
PS - Please be sure to leave positive feedback :0)

Apr 20, 2010 | Intuit QuickBooks Premier 2009 Full...

1 Answer

Please help =[


ahhh this happend to me
the email is the account u registered the email with
and its not on www.billing.microsoft.com
its on http://www.xbox.com this usally means that u where paying by a credit card?... what you gotta do is get another credit card and add it, otherwise your account will be suspended for about 3 months before your able to get it back.

Sep 25, 2009 | Microsoft Xbox 360 Console

5 Answers

Account Suspended for payment error


Go here:http://www.xbox.com/en-US/live/
And try logging in there, if you can't login go Here : http://www.xbox.com/en-US/support/?WT.svl=nav
That will troubleshoot your xbox live connection from the pc.
you can also pay your subscription fee online too.

Feb 18, 2008 | Microsoft Xbox 360 Console

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