HDD passwords are designed to be 100% secure and there is nothing available to reset or remove the HDD password whether the password failure is caused by human error or HDD defect.
Users must ensure they have regular backups.Unfortunately,a new HDD will be required and is not covered by the standard warranty.
We have different kinds of password. We have HDD,BIOS and Windows log-in password. Are you sure that its HDD?For if in case its BIOS, resetting CMOS battery will fix it. You mentioned that the password is stored in the eeprom on the motherboard so any HDD it detects it will ask for a password - then it can be a BIOS password. You dont need a different HDD for it will ask you the same credentials, If upon boot up you come up with a black screen and a blue smal windows that says Enter Password, then that could be BIOS.
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Thanks hannaneh, I shall try a new HDD but I just hope that I still don't get asked for a password because as I mentioned, i believe the password is stored in the eeprom on the motherboard so any HDD it detects it will ask for a password. I don't know if this is correct?
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