Question about Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset

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The headset will not charge from the base unit

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It maybe that you need a new charger for your base. If your base is messed up there is no replacement for that. I know you can purchase other product for the base but not the base itself.

Here is a link to the Plantronics 510S Headset.

Good luck from Headsets Direct!

Posted on Oct 31, 2011

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The red light and blue light in on permanently. The earpiece has been charged all night but when I push the earpiece to sync, the blue light on top of the base doesn't flash therefore no connection. Please...


Unplug the AC power from the Plantronics 500A base, leave it unplugged at least overnight if possible, no lights should be illuminated on the base. Then plug the power back in, charge the headset, and try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:

Plantronics Voyager 500A User's Guide

Good luck from Headsets Direct!

Apr 02, 2011 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

I Have a Plantronics CS70 and it is not charging correctly or holding a charge. What can I do?


The battery is probably dying, if this is an old unit. Unfortunately the battery in the headset is not replaceable, but you can buy a replacement headset to work with the base unit. Here is a link where you can buy the replacement headset:

Plantronics CS70 Replacement Headset

Good luck from Headsets Direct!

Jan 13, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Is it compatible with an IPCC nortel network phone?


I am personally using a Plantronics CS60 wireless headset with a Meridian Nortel M2006 Phone and it works just fine.

Here is how you can setup the Plantronics CS60 wireless headset.

NOTE: Before setting up the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

Jun 02, 2009 | Plantronics CS60 Wireless Headset

1 Answer

Plantronics CS55 requires lifting handset on phone


Please note that your hand receiver has to be off the hook when using the headset.

This is correct, additionally you can use a handset lifter accessory, such as the HL1 or HL10.

Subscribing Headset to Base:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

May 28, 2009 | Plantronics CS55 Wireless Headset

2 Answers

Cs55 connects but has no sound on headset


The compatibility setting, in almost 100% of the cases, should be set to "1".  You can find it on the side of the base, it's a little turn wheel that will turn if you stick your thumbnail in it and twist.  I have seen one instance on the Cisco IP phones that requires the compatibility setting to be on 5, so try that as well.
If you have a lifter installed, make sure that the short telephone cable that comes out of the back of the headset's base unit is plugged into the handset port of the telephone (where the handset coily cord is normally plugged into).  You would then plug the handset coily cord into the front of the headset base unit.  Make sure you have that configuration, and try again.
Finally you can try a re-set.  To do this you should lift the headset off of the charging base, make sure the green light on the top of the base is off (the headset is off), and then do the following: 1. Hold down the mute button and the call answer button at the same time. (The mute button is the black little wheel on the top of the headset itself.  If you use the tip of your finger to push that straight in, it will mute the headset) 2.  Keep holding both buttons down until the green light below your thumb on the headset flashes for 2 consecutive series. 3.  Let go.  Wait about 20 seconds then try answering.
If this doesn't work, try a re-subscription: 1. Place the headset back on the charging base. 2. The two microphone volume adjust buttons on the back of the BASE unit should be pressed together.  This will start the red light and the yellow light blinking on the front of the base unit. 3. Hold the mute button down while the headset is still on the charging base.  Hold it down until the red light stops blinking. 4. Disconnect the power to the base so that the red light and yellow light turns off. 5. Plug the power back in after about 5 seconds of it being disconnected and make sure the red light on the front of the charging base is now solid and the yellow light is flashing. 6.  Pick up the headset and try again.

May 07, 2009 | Plantronics CS55 Wireless Headset

1 Answer

Headset compatability


NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

To Re-Subscribe:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

Apr 22, 2009 | Comdial 8012S-GT Corded Phone

1 Answer

Plantronics CS55/HL10 Wireless Office Headset System with Lifter won't lift headset


You may need to re-subscribe the headset.

NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

To Re-Subscribe:


The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

Jan 12, 2009 | Plantronics CS55/HL10 Wireless Office...

2 Answers

PHILIPS HEADPHONES SBC hc 8440


Hi there!
OK I know it is little late to response but if someone will google it, might find the solution, they are still selling it though. I just got my set as a xmas present so here is the way it works..
First plug the batteries into the headset, there is gonna be small power in it, however you have to charge it. So connect the small charging cable into the base unit and the headset and make sure the switch on the head set is off. Green LED light will appear on the base unit. Let it charge for 16 hours. After is charged you can unplug the small charging cable.
OK now how it works.
The base unit needs to be always plugged-in to the electricity supply. Connect the audio connector from the base to the e.g. TV, PC, DVD player, mp3 player... After you plug-in the audio connector red LED light will automatically light on the base unit.
There is is two channels what you can use, that's in case if you have two of the same wireless sets. So if on the base is set to # 1 the headset needs to be also on # 1. Then if you have second headset choose channel # 2 on the base and also on the headset # 2, so they are not crossing each other.
Now press switch on button on the headset and red LED light will appear. There is nothing wrong with the red light. That's just the way it is..
OK that's it. Adjust the volume on the headset and you should be able to listen to the music.. :)

Hope it was helpful.

Michal Bohucky

Jun 01, 2008 | Audio Players & Recorders

1 Answer

Charging


There's a small power jack under a tab at the base of the unit. I found it only charges if you plug it into the transformer travel charger. For some reason plugging it in the PC USB port doesnt work.

If the unit is being charged a red LED will light up, turns blue after 2/3 hours when its fully powered up.

Jan 08, 2008 | Samsung BLUETOOTH? WEP210 MONO HEADSET...

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