Question about HP Officejet Pro K550dtn InkJet Printer

1 Answer

Can i recover an hp 88 printhead that apparently is at end of life? Thanks

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Contributor
  • 326 Answers

You can replace the print heads in the printer itself.
I know that you can order them from HP's website, or eBay for that matter.
http://shop.ebay.com/i.html?_nkw=K550dtn+print+head&_sacat=0&_odkw=K550dtn&_osacat=0&_trksid=p3286.c0.m270.l1313

They are running around $120 on eBay, so they are most likely a lot more on HP's site.
Unless you paid an arm and a leg for this printer or if it has sentimental value, it's time to replace it.

Posted on Mar 14, 2011

Testimonial: "I know that buying a new printer is cheaper than new print heads. I expect someone could provide a miracle save me form a new expenditure."

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Photosmart Premium C309 black ink won't print


For HP 564 cartridge print quality problems (severe print fade or no ink hitting is the paper with one or more colors) with your HP Photosmart printer, unfortunately unlike most printers found in the market, the newer Photosmart HP printer model series allows cartridges to run beyond the cartridge empty state and subsequently causes a deprime and/or 'drying out' of either the ink cartridges or the built-in PRINTHEAD. Also, infrequent printing can also lead to PRINTHEAD drying and many of the older printer models have a common tendency to suffer PRINTHEAD ink clogging, particularly with the black ink. All of our resolutions are provided on Inkjet411 site (with over 80 how-to videos): http://inkjet411.com/

The good news is that this type of condition is completely recoverable (most of the time). In 99% of the cases you'll either need to let the refilled ink cartridges 'fully absorb' the new ink for approx. 36 hours first (since they may have been 'dry' when brought them in for refilling, if this is applicable), or you'll need to perform a 'Clean Printhead' procedure from your printer's menu 2-3 times to reprime all of the ink lines.
NOTE: since the C309 printer model is a 5-color system, be advised you have two (2) black cartridges installed (black text and photo black), so both colors will need to be evaluated using an internal test print following our recovery suggestions.

Please perform the recovery steps outlined below, in order, or refer to the following support page which includes visuals/video to aid in the print quality recovery: http://inkjet411.com/?page_id=1407

Please watch video at the following link which explains normal operation when using refilled ink cartridges: http://inkjet411.com/?page_id=2317

DIAGNOSTIC / RESOLUTION STEPS:

1) In most cases, there is likely trapped air and/or numerous air bubbles in the printer ink port(s), so you should perform a "Clean PrintHead" procedure from your printer control panel 'TOOLS MENU', 1 to 3 times (repeat back-to-back). To avoid wasting too much ink right out the gate, we suggest you FIRST REVIEW all procedures below, along with the video at the following link, and then perform the tasks described below to recover the ink system: http://inkjet411.com/?page_id=1983

2) A complete lack of printing is typically not a single cartridge problem, but is either the fluids interface into the PRINTHEAD* (foam connections are dry), electrical connectivity or an electrical failure of the PRINTHEAD itself. Please follow the steps at the following link to eliminate all variables: http://inkjet411.com/?page_id=1451

NOTE 1: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors, then down to one, air may have been accidentally ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the "Clean Printhead" procedure 2 or 3 times. Please watch the video on the HP 564 support page which describes some of the issues you could encounter: http://inkjet411.com/?page_id=1983

3) If cartridges were recently refilled, then allow 36-48 hours for the ink cartridge's foam to fully absorb the ink (see photos here): http://inkjet411.com/?page_id=1407

If, following several attempted 'Clean Printhead' actions, select colors do not recover, then allow the newly refilled cartridge sit upright and idle in the printer (or with storage caps installed if cartridges are not yet installed), for at least 36 hours (i.e. do not use printer during this time). Quite often HP564 ink cartridges which have been allowed to dry out (or select colors were allowed to run completely empty during normal printing usage) will be problematic immediately following ink refilling - you will need to allow cartridge foam (ink port at base of suspect ink cartridge) to fully absorb the ink - unfortunately this typically takes 36 - 48 hours. Refer to photos here: http://inkjet411.com/?page_id=1451

Print the "INK RECOVERY TEST PRINT" from our Test Prints page (or the Print Quality Report from your printer's Tools menu): http://inkjet411. com/?page_id=146


4) If this does not remedy the problem, then you may have an unseated PRINTHEAD or dirty PRINTHEAD electrical contacts (connects to the carriage assembly); it is suggested to thoroughly clean Printhead electrical contacts and carriage contacts (inside printer): http://inkjet411.com/?page_id=1925

    a. Remove all 4 (or 5) ink cartridges, then remove the internal PRINTHEAD and thoroughly clean rear electrical contacts and carriage electrical contacts.
    b.Inspect ink foam ports to see if they are 'wet with ink'...this will confirm whether ink is being pulled into the PRINTHEAD or not.
    c.If the ink foam ports are completely dry (no significant amount of ink present when blotted with a paper towel, etc.), then the PRINTHEAD is likely considered too dry to support proper ink flow and subsequent printing operations. Refer to PRINTHEAD removal process at HP.com (link down below) or at the following Inkjet411 link to provide general guidance: http://inkjet411.com/?page_id=1451
    d.Re-install PRINTHEAD* and Retest.

    6) If the missing colors/poor image quality problem still cannot be corrected, then the PRINTHEAD may be completely/partially dry and may need to be flushed with warm water (if removable!) - see video here: http://inkjet411.com/?page_id=2412

    Removable PRINTHEAD Flushing Steps: http://inkjet411.com/?page_id=2412
      a.Remove all ink cartridges from the printer.
      b.Remove the printhead - in most cases you will need to pull up on the lever at right side of carriage assembly to unlock the printhead. Lift printhead straight up to remove.
      c.Over a sink, run warm tap water directly into the 4 (or 5) ink ports for approximately 2 minutes - this will effectively saturate the foam ports and blow ink out/thru the nozzle plate bottom.
      d.Using a lint-free towel, remove water from rear/bottom electrical contacts. Ensure printhead electrical contacts and exposed surfaces are fully dry.
      e.Install the printhead into the printer. You may observe a "Replace Printhead message" so you will need to cycle printer power by turning printer off and then on to clear the error.
      f.Install ink cartridges and retest printer. You should observe a New PRINTHEAD alert message followed by an approx. 4-minute preparation countdown prompt.
      g.If permissible, activate the 'Clean Printhead'. This can be done from the printer's control panel or software printer driver (for example, by selecting 'Tools' - 'Clean Printhead', or similar).
      h.If you have reached this point of the troubleshooting and all the previous troubleshooting steps did not work, then the printhead could be electrically damaged or at end of life* and may need to be replaced. To check the electrical state of the HP564 printhead, perform the PRINTHEAD Health Diagnostics Test procedure ( refer to Diagnostic's pdf file at link below, refer to your printer model for specific testing instructions: http://inkjet411.com/?page_id=1813 )

      Non-removable PRINTHEAD Flushing Steps:
        a.Remove suspect ink cartridge(s).
        b.Take a damp towel and repeatedly blot/saturate the respective color ink port with water (distilled water is recommended). Ink should be visible (fully saturated) on towel.
        c.Place a paper towel under the PRINTHEAD assembly.
        d.You'll see a round mesh ink port where ink flows into the PRINTHEAD.
        e.Thoroughly dampen the ink port with 0.5 to 1 teaspoon of distilled water (use an eye-dropper, small spoon, or similar - pour or drip water directly into the ink port).
        f.Remove towel from below PRINTHEAD.
        g.Reinstall ink cartridge(s).
        h.Activate the 'Clean Printhead' routine once or twice (2X) to see if the respective color(s) has recovered.
        7)Worst case scenario the PRINTHEAD may simply be damaged or at end-of-life and may require replacement, but usually you will see error messages like "Incompatible Printhead" or "Ink Delivery System Failure" when this occurs. Please note that a failure of the PRINTHEAD is unrelated to the refilled cartridges as the PRINTHEAD will eventually fail in time*. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.com/?page_id=1983

        * The HP 564 printer models have an electronic PRINTHEAD (most of which are customer replaceable) within the base of the carriage assembly (responsible for pulling ink from the 4 (or 5) ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for max. of ~12,000 printed pages over life, but the average PRINTHEAD life under typical consumer printing conditions is more in the neighborhood of ~6000+ pages, or approximately 7-8 sets of ink cartridges). The Print Quality Report reveals total number of pages printed. http://inkjet411.com/?page_id=2054

        For information on HP 564 refilling tips please watch the video here: http://inkjet411.com/?page_id=1983

        ---
        CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD damage due to incompatible ink formulations (specifically those inks which contain volatile organic compounds or VOCs). We do NOT suggest using or refilling these types of ink cartridges.....refilling of HP 564 original/genuine ink cartridges is only suggested!

        HP 564 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=YlcY9jKXTvs
        ---

        Please review all steps and let us know if you have any further questions. For any additional questions please contact us: http://inkjet411.com/

        -Thank you
        Inkjet411 Team Member

Jun 19, 2014 | HP PHOTOSMART PLUS B209A All-In-One...

1 Answer

Reset printer cartridges hp l7580


HP88 CARTRIDGE RECOGNITION FAILURES/CAUSES:

The failure to recognize an ink cartridge(s) could either be a possible Cartridge connectivity, PRINTHEAD* connectivity or an end-of-life PRINTHEAD issue.

We suggest you remove all the ink cartridges and thoroughly clean BOTH PRINTHEADS manually along with cartridge chip contact surfaces (located on bottom-rear side of each ink cartridge). Clean all electrical contacts, including those inside the printer which mate to the PRINTHEADS. Reinstall both PRINTHEADS and cartridges and retest. You may refer to HP's 'manual' cleaning procedures here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=2511747&prodTypeId=18972&objectID=c00844045

Ensure an "expired ink cartridge" alert state is not causing the issue, refer to this page on how to check & bypass: http://inkjet411.com/?page_id=1384

---- If you observe an "Expired xxxx ink cartridge" alert or message, this error may be bypassed by performing the following:
a. Press and HOLD the Power button.
b. Press Resume button 3 times.
c. Release the Power button

If the cartridge was refilled (i.e. at Costco or Fry's Electronics), following HP 88 cartridge chip replacement and complete cartridge/printhead/printer manual electrical contact cleaning, the cartridge alert message(s) continue, then you may have a damaged PRINTHEAD* (there are two printheads inside the printer) which may require re-priming or replacement depending on problem symptoms.

* The HP 88 ink-series printer models have two electronic PRINTHEADS (each of these electronic devices are responsible for pulling ink from the ink cartridges and then firing the ink droplets onto the paper) - both PRINTHEADS will eventually fail depending on printed content, printer duty cycle (i.e. typically rated for ~41, 500 printed pages depending on image content & frequency of printing). The average inkjet printer can typically be refilled with ~15 to 20 complete sets of ink cartridges over the life of the printhead, after which, either the Yellow/Black and/or Cyan/Magenta printhead will need to be replaced due to internal electrical failure (available at HP.com).

Refer to video on how the HP PRINTHEAD functions: http://inkjet411.com/?page_id=2054
When the PRINTHEAD electronically fails typically the printer will provide an alert message when this happens, but if a printhead has suffered a deprime (i.e. loss of ink/pressure which results in no printing of color), it is possible to recover the system using a 3rd party PRINTHEAD priming tool, such as this one: http://www.inkowl.com/?p=product&product=5035

For advanced HP printer diagnostics or information on ink refilling services, please visit Inkjet411:
http://www.inkjet411.com

Aug 15, 2013 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

Blue ink won't print


The cyan print head nozzles maybe blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Apr 20, 2013 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Not printing correct colors all come out light brown or pink


For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com

Apr 01, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Hp officejet 6500 e709n print quality poor even after replacing print head


For severe print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the Clean Printhead procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest.
For more information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (typically fails between 3,000 and 5,000 printed pages) and may require replacement, usually accompanied by error messages like Incompatible Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41 diagnostic test, (Pen Status: Pen OK).....for printer model instructions please visit:
http://www.Inkjet411.com

Sep 25, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP5500 UV...after paper jam I have a replace lt cyan printhead message and recover black printhead.


The Lt Cyan printhead may have been damaged by the paper jam.

I recommend removing all the printheads and power cycling the machine (turn off then back on) Install the printheads and check that each one says OK. Replace any that show recover or bad. (HP will replace free if it is under warranty - return it to the store you purchased it from)

Nov 15, 2011 | HP DesignJet 5500PS InkJet Printer

1 Answer

The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge


Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
http://www.amazon.com/HP-Yellow-Officejet-Printhead-Packaging/dp/B000BO9L8M/ref=dp_cp_ob_e_title_0
YouTube has a nice video that explains how to install the printheads here:
http://www.youtube.com/watch?v=8Zl0LUxBSvg
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Replaced HP 88 Printheads, still receive same


You either got a defective printhead or you are using generic inks, HP got real smart and added chemicals to their ink, if the printer doesn't see the right chemical makeup it will give that error and you need to flush the printhead and the pump and hoses with HP ink or the error will stay.

Jan 13, 2010 | HP Officejet Pro K550dtn InkJet Printer

1 Answer

Whant to buy Hp 88 Printhead


From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=501369&lc=en&cc=ca&dlc=en&lang=en&cc=ca

click "Shop For Supplies" to access:

https://h30042.www3.hp.com/SureSupply/

Which of the HP 88 cartridges:

C9385AN HP 88 Black Officejet Ink Cartridge
C9386AN HP 88 Cyan Officejet Ink Cartridge
C9387AN HP 88 Magenta Officejet Ink Cartridge
C9388AN HP 88 Yellow Officejet Ink Cartridge

do you need to order?

Nov 20, 2009 | HP OfficeJet Pro k550 Printer

1 Answer

Prints only from color cartridges, black ink not working


The problem is in the print head.It's clogged or damaged.You need to replace it.It's part number is C9381A - HP #88 Printhead - Black and Yellow

Nov 01, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet Pro K550dtn InkJet Printer Logo

139 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...